ZendeskReviews of zendesk.com

Ordine effettuato il 28-11 mai pervenuto nonostante ben 4 solleciti e due richieste di rimborso. Ora mi rivolgo alla polizia postale per una denuncia di truffa.

AVOID LIKE THE PLAGUE!!! horrendously bad company with non existent support and non existent method of cancelling your account, if you purchase this you will be sorry (they will be deducting money from your account for a longtime and also as technically it is not a direct debit you cannot even cancel from your bank's side)

Zendesk and Lifepoints closed my account without warning or notice. This company owes me in excess of £60.00. This is theft or fraud. Both theft and fraud are criminal offences.

What a bunch of scammers. I signed up for a free trial of their chat product, we used their support product for a couple of years. I cancelled before the free trial was up but they still charged me for a 30 seat yearly plan for over $4000. I immediately disputed the charge but they've just given me the run around without refunding. Basically trying to pretend everything is ok and they want to just keep the 4k. After I disputed they also cancelled our existing yearly support without actually refunding the original prepayment. So avoid at all costs. Don't trust them with your credit card. Thats how crazy they are. Just do not give them your credit card for any reason or they will charge it. Wow.

If the RANGE had put a returns form in my delivery. I’m sure all this confusion re returning an item could have been avoided.

Absolutely horrendous service - customer service does not exist - AVOID, AVOID, AVOID!

They do not respond!!!!! I have downgraded my account in advance a few weeks ago (can only be done by customer services) they have ignored all my downgrade requests, they have deducted my account £180 when it should have been £80 and they won't respond back to me, I have tried everything for weeks now. They just don't respond ever, there is no way to call them. They have shown me no signs they care about helping me. Two weeks have gone by and nothing back from them besides that their team will come back to you. I cant cancel the direct debit because they take it from the card number each month. I may have to cancel my card in order to stop them from deducting money from my account. This is unbelievable your meant to be Zendesk!!!! your Helldesk!!!!! and you expect me to use your system to help others!!!!!

Trying to cancel my account and no one will answer my emails. Having to go forward with legal action now and block their charges to my card. They also have been over charging me for an old account that they upgraded and never cancelled. Avoid at all costs.