E M.
Switched from Psychology Today to Zencare
I switched from Psychology Today to Zencare for 2 main reasons: First, I wanted to be able to market my practice to all the states that I am licensed in and, even more, be able to differentiate my availability and insurance/payment options for residents across those states. This is my favorite feature of the platform. The second reason that helped me to make this big switch was the personal 1:1 outreach and conversations that I had with the Therapist Outreach Lead, Emily Mossor. I greatly appreciated all the time and attention that she was able to dedicate to the onboarding process. I never received (or was able to access) any direct human contact from Psychology Today and always felt frustrated by not being able to reach out to someone personally with questions. Emily - and everyone else I interacted with at Zencare while signing up - always responded in a timely manner and offered different modes of communication (phone, video conferencing, email) to make sure I could get the answers to my questions. Many thanks to Emily and the Zencare team for providing such a positive experience!
Response from zencareAug 13, 2025
Thank you for sharing your experience — we’re so glad you made the switch to Zencare! It’s wonderful to hear that our multi-state marketing features have been so valuable for your practice. We’ll be sure to share your kind words with Emily and the rest of the team. Providing personal, timely, and accessible support is a big part of how we approach therapy marketing, and we’re thrilled to know the onboarding process exceeded your expectations.



