ZelleReviews of zelle.com

I used zell from my Bank account (which I did not know is actualy an owner of the company...But anyways I was purchasing something from a friend(or who I thought was my friend) on line. I zelled the money and within 2 minutes I realized it was not my friend but someone impersonating her. I immediately contacted Truist and Zell to stop the transaction and filed a police report in my county(all within minutes of the transaction...see attached docs.. But neither would help until funds cleared my account, which was over 24 hours later and by then the impersonators had closed the account it went too and my money was forever lost. I take full blame for being scammed but I did everything in my power to stop it once it was realized but due to their lack of implimenting a stop transaction ASAP they could have prevented it. In todays world their security should be more secure in order to track fraud..after all they had to know the account they were sending the money too and could have alerrted that bank to put a hold on funds until it could be confirmed.(I also contacted my friend who said it also happened the day before and she had reported it.

An app that doesn't work, long wait times for support and then they hang up on us, zero customer service. Do us all a favor and close your doors. You define the work SUCK

Never. Why do the banks want to use Zelle?

I sent money fine, but when I was to get a refund, I could find no way to set up the transfer to my account. I called my bank and basically received an explanation on how to send money. I sent a complaint to Zelle and they sent a no-response email saying for me to contact my bank. Sadly, my emails have disappeared. I did not delete them. I do know I emailed them on July 16, 2024. And I'm out $100.

Unreliable. Bad customer services. Western Union is better.. that this thief of Zelle.. be careful 🧐

People should all team up and put a lawsuit on zelle for making people fight to send money when it's our banks that use them and force us to do maybe a lawsuit against our banks that use zelle and zelle itself will get zelle doing things right or make our banks get rid of them

This is the worst company. Do not connect your bank accounts to this company. People are committing fraud and then it reflects on you. It will affect your bank accounts and they will get shut down. No one even gives you notice, simply closed account. DO not trust zelle or anyone who is asking for money through that platform. Look at the reviews all over the web and do not become a victim. Do not download that app. Read what has happened to victims myself included.

Zelle took my money I sent to my daughter in college they just kept it Her banks doesn't have it. My bank doesn't have it, so where did the money go? I guess they are in such bad shape they have to steal now they can see it's not there's