ZeelReviews of zeel.com

Hard to get your preferred therapist. Not worth it.

3/12/2021 The therapist ,Jenny Moore, was excellent. My husband and I scheduled a couples massage. Jenny showed up and we assumed the other therapist was downstairs trying to get checked in and get to our room. We waited on the other therapist but no one showed up. Jenny contacted someone and found out the other therapist canceled. We did not receive any information of the cancellation. Had it not been for Jenny we would not have know. Jenny also agreed to do my husband’s massage since we had scheduled a massage for us both. We were so appreciative of Jenny. She saved the day. However ,we are disappointed that the therapist that canceled did not contact us and let us know.

false advertising. the website literally states that with a membership you get a massage table and sheet set “a $379 value!”, i’ve had the membership for two months and when i asked the support about it, i was told they no longer offer this and they were not able to do anything for me. even though their site still today says that. so don’t sign up expecting that or good customer service for that matter. with that being said the masseuses have been wonderful, would rather work direct with them than through this company.

Ridiculous! Booked an appointment weeks ago for Valentine’s Day and therapist canceled 30 min after the session was suppose to start. Will not be using this company and do not recommend I’m livid!

I am livid !!!!!! I reserved a massage 2 weeks ago for Valentine’s Day. The company sent a gizzilion confirmation text messages and cancelled my appt 10 mins before the appointment ON VALENTINES DAY! This is extremely unacceptable. I am at a complete loss at how this is acceptable and there is no telephone number to contact anyone to discuss the matter! Never using again.

Booked 2 weeks in advance! 10 hours before appointment Therapsist cancelled. While at valentines dinner replacement canceled 2 hours before appointment. Spent my valentines dinner emailing and texting zeel instead of paying attention to my wife trying to find replacement. Nothing got done. Ruined my surprise for my wife and attention given to my wife on Valentine’s Day dinner trying to handle situation. NOT DEPENDABLE! Worse experience Ever. Ridiculous, upset I even counted on this. Made me look like such an idiot and cost me time with the person I love the most. Inexcusable....

Well, somehow my card number was stolen and this company allowed someone to use my number without the physical card or pin and a charge of 135.00 went through. Ridiculous!

I love the service that Zeel provides. Safe, professional, and relaxing massages in the comfort of my own home. Plus their system for booking is easy to use.