Zaxby'sReviews of zaxbys.com

I went to Zaxbys in Eufaula, AL yesterday as I do very often but yesterday's experience was extremely bad!!! So much so that I'll never go back there! We ordered our food and got to the window to pick it up and the young boy had our drinks mixed up. He didn't know which was one was which! So we had to open the lids and taste them to determine what drink it was! As we were doing this the manager came out and rudely screamed at us that "we have received our service and we needed to go". This was the Manager on duty!! This is a terrible way to treat your customers!! We were given the wrong drinks and no sauce for our chicken!!! This is unacceptable treatment and awful customers service!! So we paid for food we didn't get but got treated rudely by the management!! Crazy ...They'll never get my service there again!

I paid 13 dollars for old cold fries and chicken fingers that looked like chicken stubs. It wasn't even a whole chicken finger. The fries looked like they had been sitting under a light for hours. Such a waste of money. Still hungry...smh this is highway 58 location.

This the 2nd time I had problems with the store on Zelda Road Montgomery, AL. Today, I ordered a 5 piece boneless meal with mild sauce. I was not asked what type of sauce I wanted as the last time they did this also. I get the order and get back to work and it was boneless wings & things and it was not mild sauce, it was hot. There was 1 ranch dressing and 1 zac sauce which I did not ask for. The young lady at the window was not pleasant at all. I said thank you and she did not reply or anything. This is the second time I have tried to eat here but will not go back.

The zaxbys at southern pines nc, nothing but rude. The cashier was the rudest person they could have put behind the counter. Was my first and last visit. So never go back!!

The chicken finger tacos were a joke. There was very little toppings a few diced tomatoes and onions and a few bits of cheese. The sauce must have been applied before the strips were zapped in the microwave. Very disappointed in the product. I took a picture of what I actually received

I do NOT know what how and what you put on chicken for the salads BUT it's nasty! It's like a sour, tangy nasty taste! Your tomatoes are so limp and nasty looking that you don't want them on the salad! Your tomatoes are right up there with Taco Bells tomatoes! Nasty as nasty as all get out! Very disappointed in your salads definitely for the price you all price your food at! The chicken is so gross! Very sad!

I drove to the Zaxby in Dublin to get some food. I ordered a house salad fries and chicken taco. Well, when I got home the power was off so I couldn’t look at my food but when it came back on my salad was old. It had been prepared in the cooler for some days because the meat was cold( fried chicken) the two and half tomatoes were soggy and the cucumber. Cheese was stuck together. I paid 17.00 dollars for this to be unacceptable and I droved 30 miles to get this food. I will never go there again. I’m calling the manager to see if they can compensate me.

I use to eat at zaxbys until I found out the company hires with out fully checking background on hired individuals especially executive position just blows my mind I mean I guess if anybody that would no the dos and don't of sexual misconduct more than anybody else would head of H.R. Michael Torres. So if you had done a little digging maybe you might have saved yourself from hiring the lowest scum know to man.