Zaxby'sReviews of zaxbys.com

Do not buy Zaxbys " Giant Quesadilla fajita meal You only get 3 small slices / small drink! $13.29. I thought someone had eaten a slice out the box! They ask me to wait about 10min while they bring it out! I was like a "deer in headlights", had to catch my breath🤣😂 when I looked in the container! It's a kids meal size not for grown folk! Lost me as a customer! Giant...oh NOOO...don't be fooled!

As a former employee, 11300 ridge road, zaxbys is disgusting they do not keep the store clean causing roaches, the GENERAL MANAGER constantly try’s to belittle employees, there time management skill are so bad they are in the back thawing out chicken in blistering hot water. They constantly serve raw chicken. Ambria and verlesaia at that location will take full 30 minute to a hour breaks leaving there team stranded. They lie to team members to just get out of conversations.

Zaxby’s in Bristol Tenn in the pennacle should be closed down. They literally tell people order the boneless chicken and it will take too long for the bone-in. The manager tells the employees not to sale traditional wings. I’ve been to nearly 25 Zaxby’s on the East coast with my job and this is the worst one I have been to. I literally said forget it and drove away.

My wife bought Zalad from the hwy 78 location and when she got home it contained only lettuce, very little dry chicken and a horrible looking egg roll!!

I had Zaxbys last week & remembered why I hadn't eaten there in a while. Why does the chicken smell & taste like tuna? It used to be so good & now, it's disgusting. Do better! Whatever the change, change it back.

Went to the fort mill sc location last week. Ordered at the counter 2 off the menu small items, no special orders. It took about 30 minutes to receive my food, only after I went up to ask them where my food was! Service was very slow in general and they seemed very disorganized. I sent a complaint to their customer service website and do you know what it got me? A bunch of excuses and a waste of my time as if they hadn’t wasted a lot of it already. This location has no interest in actually developing strategies for improvement or strengthening customer relations. If you go, may I suggest bringing a good book, catching up on emails or working on your favorite hobby while you wait for your order.

They have imbeciles working that are rude and have horrible attitudes. And I’m almost 100% sure that something was put in my zero sugar strawberry lemonade because not only did it taste bad it smelled like chemicals and they were mad because they claimed did not sell zero sugar strawberry lemonades I had just got it there the day before. So be careful how you drive through order you might get sick like I did today

My son ordered a Mr beast box Then the cashier said They got everything but the chocolate bar and I said ok but then they have my son nothing 😡