Zaxby'sReviews of zaxbys.com

Ill never go back to the newberry zaxbys I waited 30mins in line for me to get home and realized my tenders were hard and not edidible like they were sitting in a hot hold all day it happened on night shift a hour before closing you need a new night crew that's ridiculous I bet the person in front of me that had everyone waiting for 30 mins had fresh food

143 Highland Crossing, Ellijay Drive-through was horrible, they had to ask me multiple times to repeat my order, I speak perfect English. They triple charged my debit card and my gift card balance was used as well but did not go towards my bill. Gift card showed zero after this as well. I got a statement from my bank, brought it in, the manager behind the counter said it I was charged in error and his manager/owner also said I was owed money back. They still refused to issue me a refund. I would strongly advise not to visit at this location.

I have always liked Zaxby's. I ordered a salad at the drive through window. The cashier was very professional and polite. This Zaxby's is about 30 minutes from my home. When I got home to sit down to enjoy my meal. I began eating. I ate about a fourth of the salad when there was a bug in the meal. How disgusting. it make me sick to think of eating there again.

Zaxby’s should have stuck with chicken because they’re shrimp is nasty!

Grease food was cooked in was burnt and old. Fried pickles burnt taste. Everything was dark and foul taste.. Halls tn branch..

I went to zaxby's for lunch one today. And When I pulled around to the window to pick up my food, the young lady handed me my tea. And the cup had hair on it. So when I said to her, my cup has hair on it. She picks the hair off and look at me like, okay. I Proceeded to ask for a new drink. Only to receive attitude. The attendant that was fixed in the drinks, has long braids to her waist without any head/ hair protection. If this is the service received at your drive through window. I'm afraid of the kitchen service.

I call customer service Zaxbys in the app and nobody answer and they hang up in my face, I was just trying to use a coupon of buying 2 Zax bags and they give you a 12$ off coupon and the app didn’t work we try in my husband app and my phone app too, nothing work I call the store they couldn’t do nothing about it, I call the customer service app they didn’t answer and they didn’t resolve my issue, very poor customer service.

The wings really sucked the last three times that my son and I ate there. We ate at the one on Nine Mile Road in Pensacola Florida. These Millennials that work there DO NOT care if the food there taste like shit. They have what is called a " Wing Warmer ", so when the Millennial cooks show up for work, they will cook 500 wings and just place them in the " Wing Warmer " until people come in and start ordering wings. Of course Cooperate or the Mangers will try and tell you that the wings can only stay in the Wing Warmer for so long before they have to be thrown away. We all know that this is B.S. because Cooperate or the management are not going to eat the cost of so many wings having to be thrown away. Yes, the food really sucks at 9 mile in Pensacola, all because a bunch of Dumb, Lazy Millennials who are too sorry and lazy to cook fresh food.