Zaxby'sReviews of zaxbys.com

1 Star for Customer Service. Zelda Rd, Montgomery AL. Drive Thru Staff..Rude, disrespectful and unprofessional. They don’t listen when you order; rush you when you order; stand around looking in customer’s cars laughing and talking about them. If you’re talking to one employee at the window about an issue with your food, the girls on the floor will stop what they doing lean out or come out to see who that employee is talking to. If you ask about your order they just gave you, they rush you away from the window with a quick rude answer “ it’s in the bag” you get home and it’s not in the bag! Employees are Confrontational with customers after they’ve been rude first. They will Close the window while your talking if they don’t like what you’re saying.

Terrible service waited 25 minutes and still no food. The two customers behind me got thier food quickly no problem. I asked for my money back , but assistant manager refused and wouldn't even give my receit back to me. I will never go back. Zaxby's you are awful!

Worst fried chicken I'v ever had.

Bad for Uber drivers suffers waiting

I'm speaking on your store in Shreveport la Mansfield rd location...my daughter been working there two months all she did was clean up an prep an was sent home after she did the things that they staff didn't want to do my daughter was cleaning up the lady's bathroom an this guy a employee name D.Johnson walk in with his privates out telling my daughter to touch him she said no so he proceed towards her throw his self all over her making her do things she didn't want to she tried to stop him an he would not stop ended up haven sex with her against her will she's only 18 still in highschool her mental status isn't up to part kind of slow of thinking an learning he made her think they was a couple so he wouldn't get fired or in trouble or arrested this all started in December January comes he starts some stuff rumors about her made her feel so low so he can break up with her cause he new he didn't want her it all got out of hand an she ends up fired I don't think this is right do too lies an mangers taking up for him when he did something wrong from jump manipulated her mind I really would like him to be caught an in jail for this behavior really your whole crew need to be fired for leaving while on the clock at night ....her first day of working a lady name Jessica said to her I knew u was an slow an stupid when I first saw you it's not right how your employers treat there staff at all your not even safe at your own work place an mother that's very upset an concern an was a faithful customer til now I work at a hospital down the street do better with your staff an by the way that was forceful sex an a bad behavior from one of your own

I repeated order twice, got my receipt, order wrong. Was charged more for wrong order, they corrected order in restaurant, only .30 difference, do I didn’t bother asking for refund. Paid for extra dressing, was shorted. If u can’t speak or understand English, person should not be placed in taking orders. Had to go inside restaurant. Louisville KY 40229. Will not go back. This is 3rd order they processed incorrectly.

Zaxby's at Grandview in Madison, MS. I ordered 2 meals, one being their sensation zalad, with drinks. I had to wait for the egg rolls. The lady brought out my food and I left without looking, my bad. I live 30 minutes away and when I got home realized I only had one meal and it was prepared wrong and no egg rolls either. Horrible and they were not even that busy. I can see why they would not be busy during the lunch hour if they are doing all people this way. There is a serious problem there.

I went to zaxby's today and got a 5 finger plate and got one sauce. When I asked for another sauce they charged me $0.25 for it. Are u kidding me? One sauce, zax sauce, is not enough for 5 tenders. As if their price isn't high enough, u are going to charge me for an extra sauce? My girl wanted extra sauce on her sandwich, she didn't get it. I am done with zaxby's. Never again will I eat at one of your restaurants. I wouldn't b surprised if u had to put a quarter in the door handle to the bathroom in order to use it. I threw all of my food in the trash and left!!! Screw this place!!!!!!