Zaxby'sReviews of zaxbys.com

Updated review: I’ll never eat at Zaxby’s again until they get a brand new crew of people. I can’t believe these employees are referred to as “essential” because at least where I’m at, they’re lazy and incompetent. My food was cold thanks to those fools not telling the carhop that the food was ready. I could’ve went through the drive-thru. At least my food would’ve been hot. It also didn’t have a lot of boneless wings so ultimately it was a waste of money. I’ve complained to corporate but I don’t think they’ll respond to me. At this point I just don’t see how fast food workers are essential. They aren’t doing their jobs and fast food as a whole isn’t essential to our bodies. Whatever though. Why is the new signature chicken sandwich only at selected/limited locations? That’s so freaking lame. One star for that.

I’m still waiting for my food. And I’m pissed. This damn chicken place has horrible service. Another car just got there food before me that was behind me and they had a bigger order than me. 5 damn chicken fingers. Here they come amen

I am appalled and at a loss for words. I am a vegetarian, so I asked for a salad with NO meat. And made it clear NO meat, and even double checked at the window when they gave it to me "No meat right?" "Yes no meat."...There was meat. I always check to make sure my food is ok and there was no visible meat, but then when I was eating I tasted something that tasted burnt, or cooked. It was chicken, small tiny little pieces of chicken. I am absolutely horrified.

I visited the Fort Mill Zaxbys on 1-15-2021. After waiting in the drive thru 15 mins to order, got my grilled chicken sandwich. The chicken was cold and under cooked, bun was cold and the fries were not cooked properly! The girl at the window was rude, which is understandable, she had no help! This location needs help especially in the kitchen before someone gets sick from undercooked food!!!

My son and I went to Zaxbys on 81E in McDonough today on Christmas Eve for lunch. Of course went through the drive thru. I ordered the Cobb salad with ranch dressing. Once I got home and started eating it it wasn’t good. Hours later I started throwing up and realized I got food poisoning from eating that salad or Zalad as they call it. I will never go back to a Zaxbys ever again! I am so sick now because of it!

Always cold! Everytime i go there my food is always cold and I have to wait 30-50 mins to even get an appetizer or my food!

Zaxby’s oftentimes mess up my order! I sometimes have to return to long-waiting lane lines, to complain, before leaving with what I actually ordered! Not happy with that at all!

Well, I normally don't leave reviews on any place. This is the 3rd time in a short while that these people somehow screw up an easy order. "20 Boneless wings wimpy." I stated that loud and clearly and somehow they think that mean 15 boneless wings (not on the menu by the way) and put teriyaki sauce on it. How do you mix up teriyaki and hot sauce? Guys in the back this is for them. I worked as a high volume cook for 3 years and this is ridiculous. Put the blunt down that everyone by the drive thru speaker can smell you smoking and learn how to do your job.