Zappy HealthAt ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management.Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle.Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website
Zappy Health (zappyhealth.com) has 1,226 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
1,226 approved reviews, newest moderated first
Aileen
So easy to navigate and quick response
Response from Zappy HealthJan 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you found our service easy to navigate and appreciated the quick response. Your feedback is invaluable in helping us continue to improve and provide the best experience possible.
David
It's so obvious Zappy is desperate to cover up the truth! Look at the BS reviews after each post of customers exposing them! Zappy Health is scamming all poor souls that choose to use them! They refuse to refund our money, they tell us it's the pharmacies fault... The pharmacy they chose to send us meds! We have unopened tirzepatide that could possibly harm us! Why can't we simply get our money back? It's time to get a full blown class action lawsuit against these lying scammers! Choose another teleheath provider! You have been warned.....
Response from Zappy HealthJan 1, 2025
Dear David, Thank you for sharing your concerns with us. We deeply regret the distress this situation has caused you and others, and we want to take this opportunity to provide clarity and address your feedback as thoroughly as possible. First and foremost, we understand how upsetting it must be to feel like your concerns are not being heard or resolved to your satisfaction. Your frustration is valid, and we want to assure you that we are not ignoring these concerns. Rather, we are working tirelessly to address every issue brought to us during what has been a very challenging and transitional period. To provide context, Zappy Health is a medical provider, not a pharmacy. Our role is to provide medical consultations, prescriptions, and guidance for patients. The medications prescribed by our providers are fulfilled and dispensed by licensed third-party pharmacies. While we work hard to vet our pharmacy partners, the compounding, packaging, and shipping of medications are outside of our direct control. Whenever concerns arise about any party we deal with, we take immediate action to sever our relationship with them. We recognize the frustration that this situation has caused, and we are deeply sorry for the anxiety it has brought to you and others. Since that time, we have partnered exclusively with highly reputable pharmacies that meet strict compliance and safety standards to ensure the well-being of all our patients moving forward. Regarding your questions about medications, we completely understand your concerns, but we are not a pharmacy. We encourage you to contact the pharmacy directly, as they are the appropriate party to provide details about the medications. While this process can understandably feel frustrating, we want to emphasize that we are here to support and advocate for you where possible. We also want to clarify the claim that we are attempting to "cover up the truth." This is simply not the case. Transparency is at the core of how we operate, and we have been forthright about the challenges we've faced and the steps we’ve taken to address them. While we continue to respond to patient concerns and inquiries, we also encourage open and honest dialogue in our patient forums and communities, which remain active with thousands of members. We recognize that this experience has led to significant frustration and disappointment. For that, we are truly sorry. Our team is working around the clock to assist our patients and to ensure these issues are addressed fairly and thoroughly. While we cannot undo the past, we are committed to learning from this and continuing to improve in all areas of our operations. Your feedback is incredibly important to us, and we sincerely hope we can regain your trust over time. If there are any specific issues or questions that remain unresolved, please let us know, and we will do everything in our power to assist you. Thank you for sharing your perspective and for giving us the chance to respond. We remain committed to ensuring the safety, satisfaction, and well-being of all our patients. Warm regards, Zappy Health Support Team
Kaleen
Everything was very easy to understand. And my voucher worked right away.
Response from Zappy HealthJan 1, 2025
Thank you for your kind review! We're thrilled to hear that you found everything easy to understand and that your voucher worked seamlessly. Your feedback is invaluable as we strive to continue improving our service.
Disappointed C.
I wish that I could give negative stars for Zappy. I have had a terrible purchasing experience with Zappy. I placed my order and shortly thereafter, things went downhill quickly. They sent an email asking to substitute pharmacies. Which pharmacy, I do not know. The communication has been terrible. I have no idea what is going on. Meanwhile, I ordered from another company about a week later. Two days later, I have already received notice from FedEx that order is being overnight shipped. I still have no idea what is going with my Zappy order. This has been a terrible, terrible experience with Zappy.
Response from Zappy HealthJan 1, 2025
Dear Zappy patient, Thank you for sharing your experience with us. We deeply regret that your journey with Zappy Health has not met your expectations, and we sincerely apologize for the frustration and confusion you’ve experienced. It sounds like the timing of your consultation coincided with a particularly challenging transition period for us. As you noted, we had to make urgent changes in our pharmacy partnerships. This adjustment, while necessary to ensure patient safety and compliance, unfortunately resulted in some disruptions to our operations and communication. For that, we are truly sorry. We want to assure you that all current orders are now being fulfilled through our trusted pharmacy partners, Red Rock and Hallandale Pharmacies, both of which are reputable and compliant with all relevant regulations. We are working diligently to streamline the process and ensure that all patients receive their medications as quickly and smoothly as possible. We acknowledge that communication during this period may not have been as clear or timely as you deserved. We are actively improving our communication channels to keep our patients informed every step of the way. Your feedback has been heard, and we are taking it to heart as we refine our processes. It is disheartening to hear that your experience has led you to compare our service unfavorably with another provider. Please know that we are committed to making things right and ensuring that future interactions meet the high standard of care we aim to deliver. If you have not yet received an update on your order, or if there are any outstanding concerns, please rest assured that our team is working to resolve these issues as quickly as possible. We truly value your trust and are grateful for your patience during this time. Thank you again for bringing this to our attention. We are committed to learning from this experience and delivering a much better experience moving forward. Warm regards, Zappy Health Support Team
Emily
Love that there is no monthly fee
Response from Zappy HealthJan 1, 2025
Thank you so much for your positive review! We're delighted to hear that you appreciate the lack of a monthly fee at Zappy Health. Your feedback is invaluable and helps us continually improve our services.
David
Super friendly and informative. Easy to deal with. Definitely recommend them.
Response from Zappy HealthJan 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you found our team both friendly and informative—we strive to make every experience as easy and pleasant as possible. Your recommendation means the world to us and your feedback helps us continue to improve.
Julisa
Easy and transparent. Getting a good deal is tricky ! So far Zappy is the best in price and their transparency as well!
Response from Zappy HealthJan 1, 2025
Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy and transparent, and we're delighted to be recognized as the best in price and transparency. Your feedback is invaluable in helping us continue to improve.
Favour C.
For the past years I have been looking for a way to loose weight, I have tried everything possible but to no avail but having seen others stories and seeing it in real time the effect it has on my cousin, I cannot wait to begin this journey.
Response from Zappy HealthJan 1, 2025
Thank you so much for sharing your excitement and for trusting us on your weight loss journey after seeing the positive impact on your cousin. Your feedback is invaluable, and we're thrilled to be a part of your transformation journey!