Donna S.
Easy to use, but overall it’s expensive
I love the simplicity of power diary and receive feedback from clients about the ease of use. But it becomes very expensive every month due to SMS charges as there is no option to include a number of SMS per month like most other booking applications. This will be the reason I research another booking system as I can’t ever be sure if the fees every month which is very difficult for budgeting a new business.
Response from Zanda (formerly Power Diary)Aug 12, 2024
Hi Donna, thank you very much for your review, we are happy to hear that you find it simple to use Power Diary and that you clients enjoy the ease of use of the client portal. We appreciate your feedback about the SMS usage cost and will pass it on to our management team for review. In the meantime, please let us advise that it is possible to use the email mode of communication where applicable and the emails are sent free of charge. Please take a look at this article which maps out the SMS feature and where the emails can be used instead to decrease the SMS costs: https://support.powerdiary.com/using-power-diary-sms-feature-efficiently#charge If you have any further questions, please contact [email protected] for assistance. We are here to help! Warm regards, Irina.