AlexK
Useless, terrible customer support that can't speak English - you just lost a customer
You need a"scanned copy of your Passport or ID" to activate some services, sounds easy but... Uploaded hi quality scan of the driving license - rejected Uploaded hi quality scan of my passport - rejected I used online chat unfortunately the support agent guy kept saying he wasn't sure about anything and recommended to open a ticket. I opened a ticket, and received two responses - one with a question "Do you speak English only?", the second one about the "closed due to no response within 72 hours". Luckily found an alternative virtual number provider (Spikko), they are slightly more expensive, have minor issues with their website, but all resolved in 24 hours.