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Zadarma (zadarma.com) has 529 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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vadim F.
I truly think its wonderful and you did great job answering all the things that I needed as I was interested in your software I really can't tell you how much Your product is absolutely amazing and I can't think of anything I would need that you did not already implement in your product
Response from ZadarmaJan 31, 2025
Hi Vadim, your review is really much appreciated!
Miles
Reasonable experience with Zadarma. I needed a virtual number with SMS and it was all sorted out in a couple of days - identity verification was the rate-determining step. I needed some assistance from their support team, and tickets were answered promptly and helpfully. No complaints so I've given 5 stars.
Response from ZadarmaDec 19, 2024
Thank you for sharing your experience! We’re glad to hear your virtual number setup went smoothly and that our support team could assist you promptly. We appreciate your 5-star rating!
Alex R.
I had a great experience using an eSIM for a recent trip to several cities in Europe, including Turkiye. The service was quite good and speedy, and it connected me to the local networks pretty much without a hitch. It is a great value for what was provided. I only wish that they had more economic eSIM plans for shorter durations, like 10-15 days, instead of only 30 days minimum.
Response from ZadarmaOct 30, 2024
Hi Alex! Thanks so much for your feedback on our Europe+ eSIM! We're glad to hear it worked well for you on your trip and appreciate the suggestion for shorter-duration plans. We’re always looking to improve, so I’ll share this idea with our team for future updates. Safe travels, and we hope to stay connected on your next journey!
Josep Autet C.
He tenido una experiencia excelente utilizando los servicios de Zadarma. La calidad de las llamadas es excepcional, y la plataforma es muy intuitiva y fácil de usar. Además, ofrecen una amplia gama de funciones avanzadas que son muy útiles para cualquier negocio, como la grabación de llamadas y la integración con CRM. El soporte al cliente también es muy eficiente y siempre están dispuestos a ayudar. En resumen, Zadarma es una solución de telecomunicaciones confiable y de alta calidad que recomendaría a cualquier empresa que busque mejorar su comunicación.
Response from ZadarmaOct 10, 2024
¡Gracias por tu comentario! Nos alegra saber que estás satisfecho con la calidad de nuestras llamadas, la facilidad de uso de la plataforma y el soporte al cliente. Apreciamos mucho tu recomendación y seguiremos esforzándonos por ofrecer el mejor servicio.
aziz O.
très bonne expérience depuis 2022 jusqu’à maintenant j'ai eu un problème ce soir, le support était très réactif et il l'a résolu en appelant à 22h le dimanche super content d’être leur client depuis 2022
Response from ZadarmaSep 23, 2024
Merci pour votre retour positif ! Vos retours sont essentiels pour nous et nous encouragent à continuer de vous offrir un service de qualité.
Sule Kalmis M.
I liked the application. There is a little learning curve at the beginning. Install Zadarma app to your current mobile phone. Determine a password for your SIP and connect the mobile app with this login info. Then make the settings. SMS and call forwarding settings should be done. It took me a couple of hours to understand, but now I am happy with the service.
Response from ZadarmaSep 12, 2024
Thank you, Sule! We're glad you’re enjoying the app, and we appreciate your patience during the setup process. It’s great to hear that you’re happy with the service now! If you need any further assistance, feel free to reach out.
Matthieu G.
J'ai voulu utiliser Zadarma comme fournisseur de numéro virtuel avec l'offre Office. Je me suis rendu compte que trop tard que l'outil que j'utilise peut importer des fournisseurs de numéros virtuels mais pas Zadarma. J'ai à plusieurs fois contacté le service support pour me conseiller, puis finalement, je les ai à nouveau contacté pour clôturer mon abonnement et mes deux numéros. Tout s'est passé correctement. J'ai été remboursé. Je pense que Zadarma est une bonne solution et que le service client est bon. Je n'ai pas eu de soucis pour faire valider l'identité de mon entreprise. Matthieu
Response from ZadarmaSep 9, 2024
Merci beaucoup pour votre avis positif ! Votre retour est précieux pour nous et nous motive à continuer à vous offrir le meilleur.
Ange L.
With remote work becoming the norm, Zadarma’s solutions have kept our team connected and productive, no matter where they are.
Response from ZadarmaJul 29, 2024
Hi Ange, Thank you for your great review and feedback!
