ZadarmaReviews of zadarma.com

Pas terrible. Plein de façons de vous faire payer au départ pour au moins 3 mois sinon votre numéro ne sert a rien (réception SMS impossible par exemple). Vos interlocuteurs appelés ne voient pas le numéro que vous avez choisi mais un autre quand vous les appelez.

Schlechte Beratung, da ESim nicht funktioniert. Einstellungen am Handy müssen geändert werden. Es gibt viel bessere und günstigere Anbieter. Nicht zu empfehlen.

I have been a long-time client of Zadarma, happy, for years, until 24 hours ago when my account with two phone numbers from Mexico and 3 from Canada are hijacked by Zadarma who will only unlock and turn on these numbers again, if I comply with adding a passport or driver's licence. They had my passport on file, I had to in order to open an account. Now they want more ID, and they have unlawfully locked active phone numbers in an account with a prepaid positive balance. This is theft of telecommunications and the worst service I have had with a phone provider. I chatted live with Leonardo who treated me like a criminal, refused to transfer my chat to manager, who refused to active my prepaid numbers and actively participated in their unlawful activities. Zadarma has infringed on the Canadian Telecommunications Act, their own Terms of Service, and CRTC policies and regulations. I had to file a complaint with the Commission for Complaints for Telecom-television Services (CCTS). I would NOT recommend anyone to Zadarma, there are others, who do not lock your active account and demand passports and drivers licences, steal your phone numbers, or provide this low level of service.

This is an identity theft scam. You sign up and pay, then nothing works until you upload more than enough of a document to confirm your identity - but they never accept it and ask for more data. The reason they ask for both sides of a passport or ID card is so they can reproduce it. Europol needs to investigate this company because they give every indication of being a scam operation that collects people's identities and then could be seliing them on the dark web.

Terrible customer support, calls cut out for no reason after 5 minutes and they say its not guaranteed because I use authenticated number so Watch out people if you use your number customer support basically said it wont work and they dont care. After "fixing" it i cant call at all the numbers I had problems with and it stopped recording calls on the CRM. WARNING! AVOID THIS COMPANY LIKE A PLAGUE NO HELP NOTHING WORKS AS ADVERTISED AND CUSTOMER SERVICES ARE A WASTE OF TIME. DONT WASTE WEEKS OF WORK JUST TO GET A VOIP SYSTEM TO WORK THIS ONE DOES NOT!!!

You should not deal with this company, it is a fraud. The problems you will face with them will not be solved, and your money will not be refunded. The numbers are all problems.

I was using Zadarma as an individual for a couple of years and was happy. But once I wanted to subscribe to it as a company it turned out to be a nightmare. The first step was to verify my own mobile number. But since I already had my mobile registered in my personal account, I was suggested either to remove it from my own profile and register in the company account or provide another mobile (which I do not have). I asked support if they have any suggestions to the guy who is trying to bring them a business customer ) They said "no": either buy another mobile or go somewhere else. :) The second step was to purchase a phone number. I placed the order in the client area, and I was requested to provide a company registration certificate - I had it, but the online form was accepting only a passport as a document, not a company certificate.I went to support chat - the support agent seemed not to read what I wrote and what he sent to me was a useless "canned response" for individuals, not companies. I had to reopen a chat with another agent who fixed a bug in the flow and after the 3rd attempt I managed to submit a company certificate.Next day the request was rejected - they requested a proof of address, even though that was never mentioned as a required document and it was only required to provide the address in the form (which I did). When I provided the company invoice with the address it was rejected again, and again without any clarifications. Their support is not helpful at all. In chat they reply with template responses. To summarise: if you get through their support or bypass it, everything would probably be ok, but should you need help, be ready that it will be long.

Hello! I would like to leave a review about the company Zadarma. The company positions itself as a telecommunications company. In fact, these are ordinary scammers who simply steal your money without giving anything in return. I bought a US virtual phone number from them (for a year), an hour later they took it away from me without explanation. I asked for my money back, they said they would, but that was also a scam! Dear readers, do not repeat my mistakes, do not feed scammers! This “company” deserves a review of minus five stars, because it is a blatant deception.