ZadarmaReviews of zadarma.com

For a start, their ID verification is borderline phishing, as even financial institutions do not require so much information. It’s a VOIP service, not access to top-secret documents with extra security clearance 🤷‍♂️ Most similar companies don’t even require anything besides an email… Then there is a lack of transparency in what they offer. We ported a US number from another VOIP provider and only after porting was completed did we find out that they do not offer text (SMS) functionality. They want us to add an 800 number and complete some paid registration process to be able to text US and Canadian numbers. Mind you, we do not engage in any text marketing; we simply need to reply to received texts, and even that might be only a couple of messages monthly. This is ridiculous nonsense on their part, as clearly, other providers have no such issues. Furthermore, their support seems to be run by a Temu version of ChatGPT, as responses are basic and sometimes unrelated to the actual issue. All this is really a shame, as technically they are top-notch, pricing is competitive, and they have a great app for smartphones. UPDATE: As Zadarma has now replied with some excuse about regulations, I would like to add that this is simply not correct, and there are no regulations in place for P2P texting. The TCPA they are referring to is meant for entirely different purposes and has nothing to do with offering two-way text messaging, nor is it the basis for restricting such services to so-called SenderID and predefined, pre-approved replies and campaigns. If that were the case, numerous other services such as Line2, Voip.ms, and even Google Voice (for free!) would not be able to offer it. So Zadarma, I would suggest you stop looking for excuses and make your offerings transparent, as of now, your promo page for SMS mentions absolutely no such restrictions.

Malo el servicio en especial el supuesta area Tecnica, me responde la persona llamada Angelena del Departamento Técnico argumentando lo siguiente El numero que compre lo usa otra persona y no puedo recibir llamada, mensajes y ocupar whatsapp porque lo tiene otra persona y me responde asi Con respecto a los problemas con WhatsApp, necesita contactar con WhatsApp. Por nuestra parte, no hay restricciones del uso de los números virtuales para el registro en distintos servicios externos. Hasta donde sepamos, sí hay usuarios que han podido registrar sus números virtuales conectados en Zadarma (normalmente números móviles). Sin embargo, no podemos garantizar la funcionalidad de los servicios de terceros, ya que carecemos de información sobre los procedimientos específicos involucrados en la conexión de servicios dentro de cada plataforma individual. Estoy pagango bastante caro por el servicio y nadie responde

Worst customer service ever experienced!!! Verification wouldn't go through first photo ID rejected and asked to upload a selfie with photo ID, selfie submitted as per their requirement and guess what, they don't give a flying damn, talk to chat they will just copy and paste useless chatgpt created bot answers and nothing else.

Funktioniert nicht wie beschrieben. Online Support ist nichts wert.

Je suis extrêmement déçu de ce service qui ne semble pas prendre le client au sérieux. Ils m'octroient un numéro je paye pour obtenir le numéro ils me demandent ma Carte d'identité,mon passeport le registre du commerce ici en l'occurrence c'est une association. Je fournis une adresse ainsi que la preuve d'adresse après 15 jours et trois prélèvements Ils annulent mon contrat en me demandant de refaire un autre numéro. C'est le délire complet. Résultat 500 cartes de visite et 500 flyers à la poubelle sans excuse ni même un agent au téléphone. Personne au téléphone d'ailleurs ils n'ont pas de téléphone pour une société qui vend des lignes .

I applied for a new number and attached all the required documents. I contacted support, and they started interrogating me in detail about why I needed a new number and so on. After explaining my situation and why I needed the number, they blocked my number and disabled the ability to purchase a new one. They didn't provide a reason for the rejection, as if they decided on their own. I requested the director contact information to file a complaint, but received no response.

They canceled my subscription which was prepaid for next 6 month without any valid reason and told me to look for zadarma alternative. It will be better to find alternative at first, than finding after 1 year of using same number everywhere.

I have sent them my passport and they didn't register me. Very unreliable website. Who knows where my documents go. Don't suggest.