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Zadarma (zadarma.com) has 529 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Marion
Très bon produit! Excellent service! Quand il y a un problème, ils sont toujours là. Je recommande!
Response from ZadarmaFeb 4, 2021
Merci pour votre avis, si vous avez des questions n'hésitez pas à nous contacter, notre support est disponible 24 heures sur 24.
Marcin
Probably the cheapest online calling, no problems
Response from ZadarmaJan 25, 2021
Thank you for the feedback. If you have any questions, our 24/7 support is ready to answer.
Marky B.
I don't normally leave reviews, but seeing how many bad reviews there are, I feel compelled to tell my experience. What you are buying is a new telephone number + ability to make calls straight from a mobile (using a great app that uses phone data) + SMS message sending and receiving + call forwarding. The cost is 2€ a month + calls (very cheap prices). The whole setup took less than 10 minutes, and the call quality is fantastic (using iphone 8). The audio lag is less than a second. Absolutely amazed what you get for the price, and think it will be really useful to be able to stay in touch with UK after Brexit.
Response from ZadarmaOct 26, 2020
Thank you for your review! If you have any questions, our 24/7 support is ready to answer.
John
I had intentions to use this service, but my plans have changed and after topping up the account decided not to use it and asked to delete all the information regarding my account. They deleted all info + gave me a refund, which I didn't even ask for.
Response from ZadarmaOct 15, 2020
Thank you for the review! We are happy to assist all our clients.
Михаил А.
Нужна была телефония для небольшого офиса (и связанного с ним отдела продаж). Выбор пал на эту компанию. Настройка - буквально несколько минут, все понятно и прозрачно. Очень низкие цены, что прям порадовало. Еще отдельно хочется отметить возможность брать как виртуальный номер, так и городской. Учитывая, что наш бизнес локальный - клиенты охотнее звонят на номера своего города. 5\5
Response from ZadarmaSep 25, 2020
Спасибо за обратную связь и доверие! Если возникнут вопросы, наша круглосуточная поддержка всегда готова помочь.
Fredrik J.
Maksim was great and offered me a solution to an issue that most would not resolve this quick. Again, awesome service from the zadarma team :D
Response from ZadarmaJun 29, 2020
Thank you for the feedback! We are happy to hear you are enjoying our services and support team.
Iosif C.
Я являюсь одним из старых клиентов этой компании. Ни когда не было проблем. Но вот сейчас столкнулся с техподдержкой. Техническая поддержка c задержкой, но решили мою проблему
Response from ZadarmaMay 4, 2020
Благодарим Вас за отзыв!
Mitch S.
Performs great for our Vietnam team. The same cannot be said of other providers we have used in US and UK. Great pricing on virtual numbers. I found the routing logic took some getting used to on the FREE PBX, but it does offer all that I need. Free call recording is a definite +. Great work from the Zadarma guys!!!
Response from ZadarmaApr 24, 2020
Thank you for your feedback! If you have any questions, please contact our 24/7 online support.
