Yves RocherReviews of yves-rocher.com

I’d like to report poor customer service, but there isn’t “any” service. 3 emails later & still waiting for them to remove a charge from an order not recv d. UPS didt provide tracking to advise the date the order was being delivered. By chance I happened to see a UPS del notice stuck to the front of my apt building. I tried to have them make another attempt but no, they would not. The location to pickup the order myself wasn’t closeby & I don’t drive. Deliver charge $8 is applied to deliveries under $59 but unfortunately delivery may not be completed. Was returned & signed for at their warehouse. Clearly they have it back & still ignore my requests to remove the charge. I guess their asking for a report to their local ombudsman & the consumer report agency. Will be my pleasure .

I made an Order, paid it and never received it. Customer service do not answer my email since weeks. The order itself at all disappeared from my profile. Of course without any notification. Money was not refunded as well.

State lontano dalle finte stelle Prendi j prodotti non ti migliorano ti peggiorano,,, è anche con il pagamento per me la ditta dovrebbe migliorare invece che fare 20g dovrebbero lasciare senza limiti... e poi i prezzi sono troppo cari. Situazione marketing 0 Prezzi 0 Oggetti 0 sarà la 3 volta che ci provo ma nulla... yvre roche da evitare come la peste! Yvre roche deve migliorare in tanti punti di vista è finiamola di fare ponzi! Date altri incentivi...

Quelle déception concernant mon cadeau d’anniversaire !Une crème pour les mains qui doit coûter environ 3€ Je ne parlerai pas du cadeau fidélité pour 1000 pts …une honte!!! Yves Rocher a beaucoup changer, sans parler des prix pratiqués en magasin 😬 Il y a quelques années j’avais gagné un cadeau d’une valeur de 500€ …quand nous avons fait le compte des produits, il y en avait pour tout juste une centaine d’euros…. Quel dommage…🤷🏽‍♀️

Deixei de vender produtos da Yves Rocher por um simples motivo: os preços tornaram-se absurdos! Perfumes que dantes tinham um preço acessível passaram para mais do dobro do preço. É claro que com a variedade de produtos bons e mais baratos, ninguém vai optar pelos produtos caríssimos e não melhores da Yves Rocher.

We have been loyal custmers of Yves Rocher for years; love and trust their products!! However, customer service has gone down; we have always been able to order and track our packages, now we cannot and our latest order was shipped on 5-5-22 and should have been delivered by now (5-15-22). We get no response from Yves Rocher either by phone or email: RIDICULOUS!! Packages are stolen or delivered to the wrong address every day, will not pay for an order not delivered; guess this is why you can no longer track your package; they will tell you that it was delivered!

Vi har oplevet at man sender rykkere på rettidigt betalte regninger selv om man på rykningstidspunktet kunne se at regningen var betalt

Dårlig oplevelse