Clive
Make sure you want it, returns may not work
I purchased two items from Yukon Design Studio, the Woman and Kitty carving and the 7-Chakra Tree Pendant Necklace. I am happy with the carving, but the tree pendant necklace is awful. It bears no resemblance to the photo in the listing, with all the gems bunched up around the edge of the pendant (not neatly spaced out like the listing) and the tree itself looks like it's warped with age. This was supposed to be a gift for my wife but I would be too embarrassed to give it to her. Martin at Yukon was initially responsive to my return request, but, after requesting and receiving photos of both sides of the pendant, has now failed to reply to my emails for the last two weeks. Avoid, unless you're sure you want the items even if they look nothing like the listing. EDIT: Yukon Studios got back in touch after reading this review. Rating upgraded from 1 to 3 stars to reflect the Woman and Kitty carving, which I like. I received a refund for the awful 7-Chakra Tree Pendant Necklace - they didn't want it back.
Response from Yukon Design StudioSep 26, 2025
Hi Clive, I’m very sorry for the trouble you’ve had with your order. I’ve checked all areas of our studio, but so far we haven’t located your returned package. Could you please share a few more details — such as the tracking number or a description of the package — so we can trace it more effectively? If the return hasn’t yet been sent, please refer to our return instructions on our website, as following those steps will ensure it reaches us correctly: https://www.yukondesignstudio.com/refund_returns/ I want to get this sorted for you as quickly as possible, and I appreciate your patience. Best regards, Joe | Yukon Design Studio




