Yours, Theo Reviews | Read Customer Reviews of ytheo.com

Yours, Theo Reviews | Read Customer Reviews of ytheo.com

Yours, Theo reviews

147 approved reviews, newest moderated first

customer
Oct 5, 2026
Although the first version of the…
Although the first version of the portrait turned out to be not to our requirements, the second one with requests was absolutely perfect. We were sent the second one for free! We were also sent emails through which we could discuss all the details and it ended up with the portrait we love!!
Response from Yours, TheoOct 6, 2026
Thank you for giving us another chance. We’re sorry it took a second attempt, but we’re so pleased we could work it through with you and leave you delighted with the result. Your feedback helped us understand what mattered most.
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ANNE W.
Oct 5, 2026
The print is wonderful and truly…
The print is wonderful and truly captures my husband and his love for our dog Finnegan.
Response from Yours, TheoOct 5, 2026
Anne, thank you for trusting us with such a personal portrait. Knowing you can see their bond in it means a lot to our studio. We’re so glad you’re happy with it.
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Louise W.
Oct 5, 2026
Communication was excellent
Communication was excellent. Easy to make changes as needed and it turned out so good!!
Response from Yours, TheoOct 5, 2026
Thank you, Louise! We’re glad you felt heard throughout the process. Those little adjustments matter, and it’s lovely to know you’re happy with where we landed.
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Betty F.
Oct 3, 2026
Realistic portrait
Realistic portrait. User friendly.
Response from Yours, TheoOct 5, 2026
Thank you, Betty! We’re so pleased the portrait feels true to life and that you enjoyed creating it with us.
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Sue
Oct 3, 2026
Great Company…
Beautiful artwork and great customer service
Response from Yours, TheoOct 5, 2026
That’s lovely to hear, Sue. Thank you for choosing our studio and for giving the team a mention. We really appreciate it.
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BRENDA K.
Oct 1, 2026
Product with Animals Outstanding, product with People not Good, Customer Service Slow to Resolve 😞
I absolutely loved the first one I received, the second one I received was sent to me without my approval before I saw it as I requested, and I am not happy with it and I'm having trouble hashing it out with customer service. They are slow to resolve the issue.
Response from Yours, TheoOct 2, 2026
Brenda, I’m sorry. You should have been able to review and approve this portrait before it was sent to print, and our response afterward should have been much faster. I’m Ross, the founder of Yours, Theo. I’ve contacted you directly so I can take responsibility for this and make sure the portrait is refined with you before anything is printed again. Ross Founder, Yours, Theo
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Patty T.
Oct 1, 2026
The picture was so good
The picture was so good. Looked just like Marvin and Bella and not only was he totally surprised but just could not get over how happy he was with it. I'm glad I made the decision to have it done. Thank you Patty Thomas
Response from Yours, TheoOct 5, 2026
What a lovely surprise to be part of, Patty! Hearing about Marvin’s reaction made us smile. Thank you for trusting us with such a thoughtful gift.
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Paula
Sep 30, 2026
Great company with excellent customer…
Great company with excellent customer service! Would buy from them again,
Response from Yours, TheoOct 1, 2026
Thank you, Paula. We’re so glad our team made this an experience you’d return for. We’d be honored to create another portrait for you. Yours, Theo
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