Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesDec 17, 2022

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at [email protected] with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Response from Your Travel MatesDec 9, 2022

Dear User. Thank you for your feedback! we are sorry to hear you felt this way. Hi there! On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team [email protected].

Response from Your Travel MatesDec 2, 2022

Hi there! Thank you for sharing your experience! Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy. In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team. *Id's of members *Screenshots *Time and date of correspondence *Any further evidence that the profiles are dishonest. please send us an email at [email protected].

Response from Your Travel MatesDec 2, 2022

Oi! Lamento que a política de preços do nosso site o tenha deixado desapontado. De fato, o uso de determinados serviços custa um número fixo de créditos que você compra separadamente. Mas cada crédito adquirido por você é usado para apoiar todos os departamentos que garantem que você tenha um tempo seguro e agradável em nosso site. É por isso que nossos serviços não são baratos.

Response from Your Travel MatesDec 2, 2022

Hi! Thank you for your review! Kindly rest assured, that our verifications department is constantly monitoring and verifying profiles on the app for your safety! We implement a very strict Anti-scam policy and urge our members to report anything suspicious at [email protected] so we can check it further asap and take appropriate measures!

Response from Your Travel MatesDec 2, 2022

Hi! We fight hard against fake profiles and scammers. Please contact us with a profile you experienced issues with to [email protected] and I will personally check the profile for you.

Response from Your Travel MatesNov 27, 2022

Hi there! Thank you for your feedback! We believe your issue has to do with the fact that you have run out of credits. Please email us at [email protected] and we will gladly provide you the credit expenditure history plus provide you tips on how to make your credits last.

Response from Your Travel MatesNov 27, 2022

¡Hola! ¡Gracias por tus comentarios! ¡Lamentamos mucho que te sientas así con respecto a nuestra aplicación! ¿Pasó algo que te dio esta impresión? ¡Revisamos y verificamos perfiles en la aplicación constantemente para su seguridad! ¡Recuerde que siempre puede enviar un correo electrónico a nuestro servicio de atención al cliente a [email protected] si no está seguro acerca de un miembro y estaremos encantados de verificarlo más por usted!