Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesMar 16, 2023

Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). We take such things seriously and looking forward to your email at [email protected]

Response from Your Travel MatesMar 2, 2023

Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast.

Response from Your Travel MatesMar 2, 2023

Dear Member, Thank you for your feedback. We are sorry to hear about your dissatisfaction. Hello! At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it. Email us at [email protected]. We'd love to explain to you how it works and it is worthy of having.

Response from Your Travel MatesMar 2, 2023

Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). We are looking forward to your email at [email protected].

Response from Your Travel MatesFeb 23, 2023

Olá! No momento, não implementamos nenhum plano mensal com acesso ilimitado aos serviços. O conceito atual de assinatura envolve fazer compras para obter créditos para usar os serviços. Mas alguns benefícios surpreendentes vêm junto com ele. Envie-nos um e-mail para [email protected] Adoraríamos explicar a você como funciona e vale a pena ter.

Response from Your Travel MatesFeb 16, 2023

Dear Member, We are sorry to hear about your dissatisfaction and we look forward to discuss this matter with you. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy. In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team: *Id's of members *Screenshots *Time and date of correspondence *Any further evidence that the profiles are dishonest. Please reach us at [email protected] and we will be more than happy to assist you!

Response from Your Travel MatesFeb 16, 2023

Dear Member, We are sorry to hear about your dissatisfaction and we look forward to discuss this matter with you. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy. In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team: *Id's of members *Screenshots *Time and date of correspondence *Any further evidence that the profiles are dishonest. Please reach us at [email protected] and we will be more than happy to assist you!

Response from Your Travel MatesFeb 3, 2023

Dear Member, Thank you for your Feedback. I apologize for any inconveniences you encountered.’ Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile)