Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesMay 18, 2023

Querido miembro. Hacemos todo lo posible para garantizar que esté completamente protegido en nuestro sitio web y entendemos que puede haber una pequeña minoría de nuestros miembros que están aquí por razones equivocadas; sin embargo, tratamos de mantener este número lo más bajo posible y también minimizar el riesgo para nuestros clientes a estos miembros al ofrecer un reembolso de crédito a través de nuestra política anti-estafa. Para procesar esta queja, primero debemos tener cualquier material de respaldo que tenga que podamos enviar al equipo de verificación: * ID de los miembros *Capturas de pantalla *Hora y fecha de la correspondencia *Cualquier evidencia adicional de que los perfiles son deshonestos. Nos tomamos estas cosas en serio y esperamos su correo electrónico a [email protected]

Response from Your Travel MatesMay 18, 2023

Dear Member. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy. In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team: *Id's of members *Screenshots *Time and date of correspondence *Any further evidence that the profiles are dishonest. We take such things seriously and looking forward to your email at [email protected]

Response from Your Travel MatesMay 11, 2023

Dear Member There are two ways to share phone number or e-mail on our site: 1) If the member has a button Choose Presents on the member's page, you can send a gift and attach contact details in the message that comes along 2) If the member doesn't have the first option you can exchange contact via video chat. Video chat has microphone support. You may also simply show your email and phone number on a piece of paper in front of the camera.

Response from Your Travel MatesMay 11, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. if you find such profile, pelase reach us on [email protected]

Response from Your Travel MatesMar 31, 2023

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

Response from Your Travel MatesMar 23, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please send us an email at [email protected].

Response from Your Travel MatesMar 16, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Response from Your Travel MatesMar 16, 2023

Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at [email protected] so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?