Your PlaymatReviews of yourplaymat.com

I ordered a custom playmat before Christmas and it was shipped within two weeks (I received it in Canada approximately four weeks after the order was placed, which is great given the holiday season). The playmat itself is beautiful. It is the same material as a mousepad and, while a bit thin, the stitching gives it a very luxurious look. The print quality is excellent (at 300 dpi). The text is crisp and the colors vivid. It doesn't seem very susceptible to creasing, which is really nice. I am delighted with my purchase and would highly recommend them.

I had a custom playmat created for a friend as a Christmas gift. It had some questionable content on it (matched my friend's humor style). I used a high resolution image and ensured it was properly centered. The mat came out perfect. My friend absolutely loves it. They offer editing services but this order did not include this addon. The order was delivered in the communicated time frame. I couldn't ask for better service. I will definitely use them again and recommend them to others.

Do not bother ordering from this company! I placed and order at the start of December and then heard nothing about my order. I emailed and contacted through their Facebook page, finally heard back to say there had been delays in manufacturing and shipping so basically my order had just been sitting there for over a month. I did end up getting a refund but what’s the point in ordering from a company who simply cannot keep up with their demand. They need to update their website to reflect the real manufacturing/shipping times.

The playmat itself is gorgeous! The uploading the image was simple and the enhanced editing feature is definitely worth the extra cost. I also used the custom size and the final product was exactly to specifications. The colors are vibrant and pop as advertised. My expectations were the playmat would be good, but it came out great!

I got a playmat as a Christmas gift and he really liked it. Super happy with the great quality and amazing costumer service! Thank you so much!

It’s a great playmat, made a wonderful gift!

I had placed an order on December 10th of pretty close to 200 dollars worth if items. I had ordered 3 playmats and 2 sets of sleeves for chrustmas gifts for my friends. It is now January 7th and not only has the order not updated beyond that it was placed I have emailed there support 3 times and left a message on facebook 2 times, To not response. While I am aware it is a large order, It has been distrubing how there has been literally 0 commumication on the issue. I dont even wish to cancel the order, I just want to figure out what is going on since it has been almost a month with no update at all

I placed an order November 18th, 2024 for a playmat, deck box and card sleeves. Based on their websites FAQ page I should have received my items within 5-12 business days. On December 8th, after not getting any updates on my order and checking the tracking of my order on their website which showed no new updates, I reached out to customer service to figure out why nothing has been updated and where my order was in processing. They told me there was a "logistical issue" that caused a delay and asked if I wanted to cancel the order or continue waiting and get a partial refund for the inconvenience. I opted to continue waiting and received a 15% refund and asked if there was an ETA for when I should be receiving my order. On December 11th, they told me that "the last report we received mentioned 3 to 6 weeks" and told me that they would reach out as soon as they got another report. I noticed on Facebook they were giving other customers a 50% refund for the same issue and reached back out asking why I only received a 15% refund, and I am still waiting for a response over a week and a half later. It is now January 5th, and I haven't received any updates on my order, no updates on their website order tracking, and no follow up correspondence from them. Do not waste your time or money on this company.