Your PlaymatReviews of yourplaymat.com

It took longer than expected but the quality and design look of the playmat was amazing!

I purchased a custom deck box on february for a birthday in march. On june, 4 months later, and after various customer support inquieries, the order is still on the ordered status. I have received a refund but still lost money on the transaction. I can't believe a serious company can have these "provider issues" that causes such a delay. I don't seem the only one with these issues, I would avoid buying here.

Easy to design and use. Came out looking amazing. Woukd highly recommend

The items came a lot faster than I anticipated! I ordered some custome edge-to-edge art backs for my friends and I to use drafting and they turned out great. It's cool to have one-of-a-kind backs like this and I'm glad they arrived at a reasonable time!

Great quality beautiful mat. Shipped quickly.

Ordered a custom playmat and paid extra for "guaranteed delivery" which advertises guaranteed delivery within 15 days. 20 days later and the order never made it to USPS. It has been stuck at "Departed partner facility, USPS awaiting item" for 13 days. Attempts to reach customer support have been ignored continuously. There are more reputable sellers out there, buy from them instead.

I waited for two months for the shipment of the products, and was repeatedly told it would take longer. I then canceled my order after I was told I would have to wait another 3 weeks. Customer service answered quickly and respectfully but was very intransparent about production and shipment time. At least I immediately received my refund. Dont order here.

I asked them whether I should upload the image with or without black borders to avoid the design getting cut off, as shown on their website. I clearly said I did not want the black borders showing on the mouse-pad. They told me to use the version with borders and said it would come out the way I wanted. So I followed their instructions, and the result is exactly what I said I wanted to avoid (the mouse-pad has big black borders and looks terrible). Now I spent 40$ and they can't be bother to respond the email where I'm asking for a solution. Funny how they were quick to respond before making the purchase. Never again. Please avoid if you care about your money and time