Your PlaymatReviews of yourplaymat.com

I got my package after almost a month. And it’s the wrong size, dose not fit on my desk and the image is warped because of the size change.

These look and feel *great!* Definitely coming back here if I want to build another deck or consider a custom playmat.

Placed an order for a custom mat. The website says to allow 2-10 business days for processing before shipping. After 2 weeks my order hadn't shipped, so I reach out to support and get no response. I reach out again several days later, no response. I also reached out to support when I initially placed my order as well, and never got a response. I finally just cancel my order so I can get my money back, and that's when support is conveniently able to respond, telling me that they can't cancel the order...

I ordered 2 sets of sleeves in separate transactions. On both sets I unchecked the box for allowing marketing communications. I received emails for both orders with the exact same wording, made to seem like it was an employee concerned with the quality of the uploaded art and offering a "fixed" design for only half of the price it would have been if selected at purchase. The changes were minimal on the first and non-existant on the second. When I told them off in my response for ignoring my choice not to be contacted with marketing emails and trying to get me to pay more money for what is very obviously some garbage filter it runs through automatically, I was asked to keep communications "respectful." As if these emails are respectful of my choices, time or intelligence. Further more, the shipping times listed on their site are a lie. 4-7 days for processing and delivery in 10-15 will not happen. I've attempted to communicate with them both via email and the on site chat to ask about the status of my order and was ignored each time. I will be filing a dispute to try and get a refund. I suggest you don't trust this company.

They have always treated me with respect and consideration. They have great communication and customer support. This will have been my 5th purchase, I believe, ordering custom size playmats and have never yet been disappointed!

Only received the playmat out of the order after 6 weeks of waiting. Never received the sleeves or deck box and haven’t gotten a reply about where they are. Playmat looks good though!

Long to be delivered, and answered, but quality is there and I'"m happy to have bought my products there.

High-quality custom made mouse pads! Highly recommend! Excellent customer service as well.