YourGreenHousesReviews of yourgreenhouses.com

I ordered a greenhouse in January 2026, but unfortunately the delivery kept getting delayed due to logistical and supply issues. After months of waiting, my original order was unexpectedly canceled by the company's system for reasons that were never fully explained. Throughout the entire process, however, the customer service team was outstanding. I worked with Ailene, Ruben, and several other representatives, and every one of them was polite, professional, understanding, and genuinely committed to helping resolve the situation. As compensation for the delays, the company provided an additional roof vent and a discount. Earlier this week, Ruben contacted me to help finalize a replacement order. He made sure the additional roof vent and the discount were applied to the new order, making the reordering process smooth and hassle-free. While the logistics and supply chain issues were certainly frustrating, the customer service I received was exceptional. The representatives consistently treated me with respect, kept me informed, and worked hard to make things right. I'm expecting my greenhouse to arrive in about two weeks, and I wanted to recognize Aileene, Ruben, and everyone else who assisted me for doing an excellent job under difficult circumstances. Thank you all for your professionalism and dedication. — Terry

Darin was amazing. Accommodating, informative, friendly, patient. We enjoyed speaking with him, and are excited to receive our new greenhouse.

Highly recommend Ruben Cibrian .He keeps in touch regularly very helpful

Believe all the reviews. Ordered in March, still no greenhouse on July 25, 2026. They won’t even call me back now. Someone named Chris gave me his cell number and assured me he was my guy. Crickets. I have asked for a refund and been ignored. 8/11/2026 Today I am told my refund is complete on their end and to contact my bank. I purchased through PayPal. No credit to my account or my credit card.

The sales person Ruben was very kind and understanding. He helped us through the selection and purchasing process and we feel we are getting a nice functional greenhouse where we can grow plants for produce directly from the greenhouse and two stage for planting in the garden. I hope we can get everything up and running before the middle of September to house some temperature sensitive plants we are currently maintaining in the summer season.

I have not recieved the greenhouse yet, but Ruben has been very helpful canceling my one order and placing a new one. I am definitely looking forward to when the greenhouse arrives.

I ordered my greenhouse on 2/27/26 was told it would arrive in April. Emails saying greenhouse was ready for delivery but it never showed. Emails showing shipped never showed. Contacted company they said the greenhouse is made in Europe and was delayed shipping due to middle east conflict. Told it would arrive in June. Never arrived. Finally told that it hadn't been made yet. I asked for a refund and to cancel my order and still have not received my money back. It's been 3 weeks fighting to get my full refund. 4th phone call after being told I was refunded I was finally told the manager hadn't processed the total refund only a partial.

I ordered a greenhouse back in March of 2026, it is now July of 2026 and we still have not received a greenhouse. Reading other reviews it looks we will never get it. These people are disgusting scammers with no intent on delivering anything. Run as far away as you can from this company. They are scumbags. 8/5/26: Requested a refund, was told I would get it that day. 8/20/26: Still no refund. 9/10/26: Still no refund.