FuzzyReviews of yourfuzzy.com

This company is a scam company. They also don’t pay people that they have promote their company. DO NOT SUPPORT THEM!

Terrible company that doesn’t pay its bills!!

The night before I found Fuzzy I spent a ridiculous amount of money for a emergency vet visit. Unexpected and after 5pm means hundreds of dollars for 20mins. I needed a follow up the next day and everything everywhere was booked otherwise it would be considered a emergency but I didn't have hundreds for another "emergency" visit. Then I found a online vet that does prescriptions too! I checked the website and thought NO WAY. I tried the $25 one time visit and Holy guacamole YES WAY!! The intake technician was very knowledgeable and understanding less than 10mins I was connected to Dr.NatalieD and she was amazing. All of my worries stopped she was able to get a significant amount of information with simple instructions I followed by holding Yubari and letting her completely check him out. Unlike most veterinarian visits I didn't feel rushed,she explained step by step what my cat needed, and what I needed to be aware of. Plus added bonus Dr.NatalieD is one of the best vets I've had the pleasure of meeting in years, I felt she cared about Yubari the same if he were her own cat, and that is a rare feature pet health care. If other vets at Fuzzy are half as good as Dr.NatalieD then you're pet will be in great hands. I will be and already have begun to recommend Fuzzy to friends and family. This feels like a secret or some kind of fever dream..too good to be true. It's not! My cat has a whole treatment plan and if I have questions along the way they can be answered without breaking the bank. Too often pets go without care because the prices of a basic issue can be unaffordable. It's unacceptable and Fuzzy will be saving many pets life's. If you need a vet seriously use Fuzzy and if you get Dr.NatalieD then you're going to know she will give your pet the absolute best care possible.

The vet video portion was very professional and helpful. The pharmacy has to be Contacted Continually to get an update on your medications and where your medications are tracking wise. I was told via text that Fuzzy is saving people money but we were charged $51 for $6.79. Eye drops. We were charged $31 for 3 pills which sell for less than $12 which never arrived in time to help our ailing cat. After writing Fuzzy I was told that Fuzzy encourages customers to grab your prescription and source them yourself for a better price. But that statement only came after we had already paid and complained about the exorbitant prices. No where does the fact of requesting your prescription appear on their website nor was it offered to us. Fuzzy claims Chewy won't except their prescriptions. We were told that if we tried to fill the prescription it would only delay receiving our prescription. Whats going on you say? $$$$ After looking at the reviews it appears Fuzzy pharmacy is having major shipping and pricing issues. This only impacts what is working right, which is the vet video department. FYI grab your prescription and do yourself a favor. We requested a refund. We will update this at a later time and date. Lets see if customer service steps in. Thank you. Update, never heard back from Zubin Bhettay - Co-Founder & CEO - Fuzzy Pet Health or anyone else. Never received a refund much less any other communication. Thumbs down. Thank you.

Had video consult. Paid extra for expedited meds for dog to arrive following evening and they did not so dog suffers another 24 hrs and my extra money is wasted. If they can’t get the medication to you in a timely fashion then I don’t see how they’re useful. I will not use them again.

Absolutely terrible, tried this company instead of having to reschedule a very visit for a commmin medication for allergies. What a s*** show. Wrong prices, wrong addresses, shipping the wrong product , taking days to get a needed prescription and there was still an error. This place is beyond words. Please use caution when dealing with this business , they smile in your face while stabbing you in the back.

Scam. Waited for 5 hours for the text from the vet. The vet did text me BUT the text had NO sound so I missed the appt. Easy way to make $25 off someone who is anxiously waiting with a sick pet. Shame on you!

On hold for a long time. Gave up and just ordered a med from Amazon. I thought this would be an easy and inexpensive way to chat with a vet about a probable eye infection in my dog. A waste of $25, I think. They must employ one vet.