Your Book StopReviews of yourbookstop.com

I have ordered a plastic surgery book on January1,2025 by order# 91642 and my credit card was charged on Jan2,2025. I have tried to contact your store multiple times with only one communication on Feb16,2025,”let me check and get back to you”.It has been more than a Month and no response even on multiple attempts. The only fast action was charging my credit card.It is poor service. I request either to deliver the books or give me the refund. I got the email from your book stop that I will get my refund in 2-3 business days, on March20,2025. It has been exactly a month and still waiting for my refund. They are really lagging behind on the fulfillment of their promise. Disappointed again.

Book came all the way from INDIA and they shipped the WRONG BOOK! They want ME to pay to ship it back when the mix up is ENTIRELY their fault! Took forever to get here ! DO NOT TRUST THEM! THEY ARE NOT IN THE USA THEY ARE IN INDIA !!! UPDATE: It appears in order for them to actually comply with their own return policy it takes coming here and leaving negative reviews. Nice to see a YEAR LATER you responded... The order is "[Order #100007] (March 3, 2025)" CPT Professional 2024 1st Edition ISBN 9781640162846 $81.99 !!!

Your Book Stop is illegally reselling Andrew Ramdayal's "PMP Exam Prep Simplified" as a new product when they are in fact, resold copies. Andrew's customer service team informed me that they have an exclusive deal with Amazon to sell new copies of their book. I posted a review on the store page for the book on their site stating this, and they DELETED THE REVIEW! I just want everyone to be aware, if you buy the book USED from Book Stop, you will not get access to the free 35-hour online course that comes with a new copy. Also, in general, it seems you can't trust that books they list as 'new' are actually new. They don't seem like a very trustworthy company. Edit: YourBookStop tried to have this review taken down as defamation. Fortunately, TrustPilot made the right decision and restored it upon investigation. Take that for what you will; but it does not strike me as the behavior of an honest business. They are still listing the book as new on their site. To give them as much credit as possible, if you scroll down to product details they list Access Code as 'not available'. However, nowhere in the description does it clarify that that means the online course does not come with the book.

This is my second review of your website for the same matter. I placed an order for NRP 8th edition text books. 5 of them. As stated in my last review, I only received 3 of them. Again, I used the hospitals money to purchase these books for a course I'm teaching in less than a month. The only reply I've received out of the numerous times I've tried contacting your company was given via this review page. Where i was told the company would be in contact shortly. Its been almost a month since I placed my order, and two weeks since the reply to my review. With absolutely no communication from YOURBOOKSTOP. At this point I would just like a refund of the 2 books that weren't delivered. My experience has been horrible. ORDER: 97087 OEDER DATE: 2-11-2025

I've been buying books from this company for months now, and I’m always impressed by the excellent customer support. They’re quick to respond to inquiries, and they always ensure I get exactly what I’m looking for. The books arrive in perfect condition, and their prices are the most reasonable I’ve found online. Delivery is consistently fast, my orders always arrive on time or even earlier than expected. Highly recommend!

This is a fraud site. They charged my account and did not ship the books. No response to emails, chats, online contact form. Don't waste you time. They have a fake US address, but they operate from overseas somewhere.

I would say zero stars but unfortunately it's not an option. I bought a book with this company. The sent a tracking number saying it was shipped. I live in Texas, the package was delivered to NYC, with a whole different name. Been trying for two weeks for a resolution. I asked for a refund last week, and everybody I talk is asking someone else about me refund. This place smells like a scam.

Unless you want to wait on a book to ship from India, don't bother This company is terrible. I ordered a National Electrical Code book from them. It was supposed to ship in 2 or 3 days. After hearing nothing for a week I tried to call the listed number in Wyoming but it was disconnected. I then emailed and got a vague response saying my book was on the way but with no tracking number. After waiting a couple of days I asked for a full refund. They responded with a tracking number so I looked it up and the book is hung up in INDIA. TERRIBLE SERVICE!!!! WOULD NOT RECOMMEND!