Your Book Stop Reviews | Read Customer Reviews of yourbookstop.com

Your Book Stop Reviews | Read Customer Reviews of yourbookstop.com

Your Book Stop reviews

86 approved reviews, newest moderated first

Dana F.
Jun 15, 2025
Do Not Order from this company!!!!
I ordered a book 5/4/25 and have yet to receive the book that I need for class. The website claims 7-10 days. Here we are 6/15/25 and no book. I have made several attempts to communicate with no luck. I do not recommend this company to anyone. This company appears to be fraudulent!!
Response from Your Book StopFeb 26, 2026
Hi, We’re sorry to hear about your concern. However, we were unable to locate a verified order matching the details provided in this review. Delivery timelines may vary depending on shipping carrier processing and customs clearance, but we always respond to and assist customers with valid orders through our official support channels. We do not ignore verified customer inquiries. If you have placed an order with us, please contact our support team with your order number so we can locate the shipment and provide an immediate update. We kindly request reviewers ensure their feedback reflects a verifiable transaction so other students receive accurate information. Best regards, Customer Support Team
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Leonardo G.
Jun 12, 2025
Poor customer service.
Be careful when ordering from this store. I purchased 10 books, which arrived in poor condition. When I tried to return them, they first offered me a discount and to keep the books, which I refused because they were in poor condition. When I refused, they told me they would do a more detailed review and asked for more evidence, justifying that shipping was expensive (which is their problem). Once I sent the evidence, they told me they would supposedly send me the refund in 2-3 business days. It's been over 2 months, and my refund never arrived, and they just made it easy for them to stop responding to emails! Think carefully before buying.
Response from Your Book StopFeb 26, 2026
Hi, We’re sorry to hear about your concerns. However, we were unable to locate a verified order matching the details described in this review. For damaged shipments, our team requests photos and documentation so we can properly evaluate the issue and offer the most appropriate resolution. Refunds are processed only after verification and through our official support process, and we do not discontinue communication with verified customers. If you have placed an order with us, please contact our support team with your order number and correspondence so we can investigate and assist you promptly. We kindly request reviewers ensure their feedback reflects a verifiable transaction so other students receive accurate information. Best regards, Customer Support Team
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C H.
Jun 1, 2025
SCAM
SCAM! I ordered a book May 13th and still haven't received it. No communication from the company on my order.I never received a confirmation email or anything but they charged my card.
Response from Your Book StopJun 2, 2025
Dear C H, We sincerely apologize for the bitter experience and lack of communication. We've escalated this issue to our dedicated team for immediate resolution and you should be hearing from them soon. We value your business and are committed to resolving this promptly.
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Stacy F.
May 27, 2025
No refund for out of stock book
I placed and order for a book and my credit card was charged. After a few weeks with no contact or shipping updates I sent them an e-mail. They stated the book was out of stock and will be refunding me what I paid. It has been over a month and have not received a refund nor a response to my follow up e-mails as to where my refund is.
Response from Your Book StopFeb 26, 2026
Hi, We’re sorry to hear about your concern. However, we were unable to locate a verified order matching the details mentioned in this review. In cases where an item becomes unavailable, refunds are issued through the original payment method after processing by the payment provider, which can take additional time depending on the bank. We do not withhold refunds for confirmed cancellations. If you have placed an order with us, please contact our support team with your order number so we can verify the status and assist you promptly. We kindly request reviewers ensure their feedback reflects a verifiable transaction so other students receive accurate information. Best regards, Customer Support Team
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Bryson
May 26, 2025
Took over a month to get a book that…
Took over a month to get a book that said would be delivered in a week. Put my business at a stand still. Wouldn’t recommend. Won’t be buying from them again
Response from Your Book StopFeb 26, 2026
Hi, We’re sorry to hear about your concern. However, we were unable to locate a verified order matching the details described in this review. Estimated delivery times can occasionally vary due to carrier handling and transit conditions, but we always assist customers with valid orders through our official support channels. If you have placed an order with us, please contact our support team with your order number so we can check the shipment status and provide an update. We kindly request reviewers ensure their feedback reflects a verifiable transaction so other customers receive accurate information. Best regards, Customer Support Team
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Jo
May 25, 2025
You decide.
I ordered my books on May 13, 2025. My credit card shows they charged me on May 13th. It is now May 25th, and no package has been delivered, nor has there been any communication as to when or if it was sent. Website claims 7 to 10 business days. This was a birthday gift. What's the holdup? I had another package delivered from WA state in 3 days. 9 days now, and this company hasn't communicated what is the hold up. May 26th...The company reached out to me, letting me know it was sent on May 23rd and gave me a tracking number from UPS. True, May 23rd from India. UPS stated that it would be delivered on May 27th between 11:30 am to 4:30 pm. It never arrived. May 28th, UPS is telling me it will be delivered today between 12:45 and 4:45 pm. We shall see. Communication is all we ask.
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Elisha C.
May 22, 2025
Do not use this company
Do not use this company. I needed a text for a 8 week summer class and I ordered on May 18th, paid for “lightening fast” delivery and here it is May 22nd and it is delayed in India somewhere. I now have to purchase this text from a more reputable company so I can have it for my assignments. Update: Your response from today is 9 months after my purchase. However, I did EVENTUALLY receive text, weeks after my review and long after my class began. I had already purchased from someone else so I could have them for my class.
Response from Your Book StopFeb 26, 2026
Hi, We’re sorry to hear about your concern. However, we were unable to locate a verified order matching the details described in this review. Expedited shipping applies to the transit time after dispatch, but international shipments can occasionally experience carrier or customs delays beyond our control. We always assist customers with valid orders and provide updates through our official support channels. If you have placed an order with us, please contact our support team with your order number so we can check the shipment status and assist you promptly. We kindly request reviewers ensure their feedback reflects a verifiable transaction so other students receive accurate information. Best regards, Customer Support Team
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Aaron O.
May 21, 2025
SCAM goods not received
SCAM goods not received. Fraudulent company from India, shocker.
Response from Your Book StopFeb 26, 2026
Hi, We take such statements seriously, however we were unable to locate any verified order associated with this review. Your Book Stop fulfills legitimate orders and supports customers through our official help channels. If you have placed an order with us, please contact our support team with your order number so we can investigate and assist you immediately. We kindly request reviewers ensure their feedback reflects a real transaction so other customers receive accurate information. Best regards, Customer Support Team
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