Your Book StopReviews of yourbookstop.com

I ordered a book over 4 weeks ago that has never arrived. I asked for a refund over a week ago and nothing is processing. Sounds like a fraud company out of india. Do not use this company!

The book was in a good condition, not new (looks used, doesn't have a code to excess online materials). I ordered it from, what I expected was, WY, USA (the bookshop's address stated on the website). But no, the book shipped from India, so now I have to deal with tariffs in a form of payment to Fedex. The shipping country should be stated in the product's description in some form with potential payments stated. Now that I am checking the book reviews (I didn't need to read them, as I knew the book is good), the whole thing looks dodgy -- reviews are badly crafted, some of them are clearly belong to some other edition. They even have the Lorem Ipsum "review" at the bottom. Should have checked prior, and purchase the book directly from the publisher.

Ordered a new book, but it arrived damaged. Not only would the company not refund the book (even after I sent pictures of the damage), I got stuck with $18.10 of import duties because the book was apparently shipped from India (even though I paid shipping when I ordered the book). I got scammed. Do not buy from this seller!

I do not recommend this company. We received very low quality frames and they were not the size we ordered. After several emails (barely) with them, the problem was never resolved. No refund was ever given and the correct items were never sent.

They claim to have a hassle free return policy, but they don't accept returns for incorrect selections. I purchased a textbook from a required class list but then was told the updated version was required. So, I purchased the updated version from them expecting to be able to return the first textbook. I had relied on their hassle free statement and then read that improper selections are not eligible for return. I won't buy another book from them regardless of price.

DO NOT BUY; SCAM!! They sent me the wrong book, TWICE, and then never processed my refund. For weeks, I communicated back and forth with "customer service," and they continuously claimed to be "working on the refund," although nothing ever came. They scammed me the entire time.

I ordered picture frames in November and have requested delivery or a credit MULTIPLE TIMES. Do not do business with this company. I should have checked reviews before placing my order. AGAIN, do not do business with this company.

I ordered a box set of books on November 30th. I had reviewed the company's return policy in advance of the purchase. When I received the item in the mail, it was poorly packed (not in a box, just packing tape and a single layer of bubble wrap). As it is a box set, the box was damaged. The condition had been listed as new, and it was not a new set. Additionally, the books were taped together, further damaging them. When I attempted to contact the seller, I was initially sent messages confirming that the books had been shipped. Once the seller acknowledged my message about the damage and my request for a refund, they indicated that their policy is to issue a 10% refund. This information is nowhere on their website. If it had been, that would have been a red flag to me, and I would not have purchased in the first place. When I messaged them with photographs, they replied that, as a "goodwill gesture," they would issue me a 25% refund. Again, this is arbitrary and unacceptable. I left three messages at the listed phone number and have not received a response. UPDATE: After posting this review and filing a claim with the Better Business Bureau, the vendor refunded the full amount charged. I will not purchase from this business again.