Adam Z.
Hasn't shipped in the two weeks since I…
Hasn't shipped in the two weeks since I put the order in
Response from yourasteria.comFeb 14, 2024
Thank you for your feedback. We try to be 100% open with our customers and have written all our delivery terms in the policies. Please, let me explain our terms once again. You made the order on Oct 2nd. All our rings are handmade and we need 1-3 weeks to make it. The deadline for the dispatch of your parcel was on Oct 30th - we sent the parcel 100% in time on Oct 16th. Estimated shipping time in US is 1-5 business days. We see that the customer received the parcel on Oct 21st - the parcel was delivered within 5 days - 100% in terms which we provided.




