yourasteria.comReviews of yourasteria.com

I want to preface this by saying I was initially in love with the ring and left a 5-star review on Etsy. I wish I had waited before actually wearing the ring. I ordered a yellow gold filled (!) ring with cubic zirconias. However, it has become obvious that the ring is not gold filled as stated on Etsy. It's probably gold plated at best. Here on Trustpilot their bio says gold-plated as well, which means they are misleading customers on Etsy. I noticed severe wear on day TWO. I do not work with my hands. I remove the ring when I wash or lotion my hands. I don't wear it at night. I've been so gentle with it. Was the price on the low side for a gold-filled ring? Sure! But I still feel disappointed because I love this ring and I know I'll need to swap it in the very near future.

I have truly enjoyed wearing my ring however it has now tarnished. The description says Sterling silver but it is now the color of an old tin can after 2 months. What can be done about this?

Wir haben am 22.10. einen Ring bestellt und über drei Wochen keinerlei Rückmeldung zum Bestellstatus erhalten. Auf unsere E-Mail wurde überhaupt nicht reagiert. Erst nachdem wir ein PayPal-Ticket eröffnet hatten, ging es plötzlich voran, jedoch ohne irgendeine Antwort des Unternehmens. Nach insgesamt fast sechs Wochen kam der Ring an, und dann die Überraschung: über 70 € zusätzliche Zollkosten, die nirgends angegeben waren. Der Ring selbst ist sehr schön, aber der gesamte Bestellprozess war enttäuschend.

I had some major frustrations with purchasing this ring. Most of them were preventable as well. My main issue was the lead time. I di not see anything about the ammount of time it would take to create the ring before shipping. I never saw an estimated time of when the ring will be in my hands. It took 6 weeks from order to ship date (May 26th --> July 2nd) which missed our anniversary date. Links to show the tracking info on the website did not go anywhere. Lastly, When I asked for an estimated date they mentioned there is a way to expedite my order for an addtional $20. So I purchased that hoping it would shorten my order from an estimated 5 weeks to 3 weeks as mentioned. It did not shorten the time and still took 6 weeks. The reason I still gave two stars is the customer service was cordial and not rude. I would not order from them again because of the lack of initial communication and accuracy in estimations unless I did not care how long it took.

The ring was nice but the customer service was not that great. Took exactly 5 weeks to receive item even after multiple request to expedite order.

Hasn't shipped in the two weeks since I put the order in