YouCaring Reviews | Read Customer Reviews of youcaring.com

YouCaring Reviews | Read Customer Reviews of youcaring.com

YouCaring reviews

234 approved reviews, newest moderated first

Joelle S.
Nov 10, 2017
Esy to set up
Esy to set up, free for fundraiser, excellent!!
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Michele L.
Nov 10, 2017
We used YouCaring for a medical …
We used YouCaring for a medical fundraiser for a family member with cancer. The fundraiser was easy to set up and manage and it gave friends and family a great way to help out.
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Edmar W.
Nov 10, 2017
To much complication to actualy …
To much complication to actualy withdraw the money. After i find someoelbe from the u.s who could you guys dont allow it so in the end had to refund. I am never using or recommending your service to anyone.
Response from YouCaringNov 13, 2017
Hi Edmar, Thank you for taking the time to review YouCaring. I apologize for the problems you encountered on our site. Unfortunately, the payment processor you chose, WePay, only currently allows US bank accounts to be added. We are very sorry they would not let you access the funds without it. Thank you again and please reach out to our User Relations Team at [email protected] if you have any other questions or concerns. Best, Tawni
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Danielle W.
Nov 10, 2017
Efficient and spectacular service
Efficient and spectacular service. Funds transferred without a issue. The best part is they don’t take any percentage from you, they give you the option to donate if you wish!
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John O.
Nov 10, 2017
Quick and easy set up
Quick and easy set up, money transferred quickly, and extremely intuitive user interface. A company that doesn't charge a percentage of the money you raise is rare! It really helps a lot when you're not giving away 10 percent off the money you're trying to raise!
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Amy Y.
Nov 9, 2017
Youcaring makes it too hard to change …
Youcaring makes it too hard to change paypal or add it.
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Nina T.
Nov 3, 2017
Started a fundraiser and it's not fun
Started a fundraiser and after someone else had begun theirs, I cancelled. Even though my friend's banking information wasn't set up yet, they withdrew my money. Now there is no customer service number and my money is in limbo.
Response from YouCaringNov 4, 2017
Hi Nina, Thanks for taking the time to review YouCaring. I see that you reached out to our User Relations team today and one of our specialists already replied issuing your refund. Even if the bank account was not added yet, donations to a fundraiser are held in the WePay account that was set up. I apologize for the confusion, but your refund is on its way. Please reply back to your ticket if you have any other questions regarding your refund. Best, Tawni
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Moko N.
Oct 10, 2017
YOU CARING - ONLINE FUNDRAISING SITE
I am so frustrated that when I asked about my fundraiser months ago that the agent did NOT tell me it wasn't activated, she said everything looked good and now I have to call a bunch of people to see if they actually got the refund you say they did. This is so embarrassing and now I can't ask the same people to re-donate, so I raised NOTHING. So basically I did the work and raised absolutely NOTHING for my very ill suffering father, so NO I am NOT happy & would NEVER suggest this site to anyone.
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