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We purchased a Silverback 6060 on Friday afternoon & upgraded the bed to the 1mx1m. After setting everything up we had all kinds of trouble using the laser with the Lightburn program. That evening, Jim, the fella we purchased our machine from, took time out of his evening to take a phone call from me. Jim was able to talk me through everything to get the machine up & running. The service I was provided far out cedes the satisfaction with the machine. Having customer service like that will sell your product by itself.

Unbelievable support! Can't wait to receive my order. Thank you very much.

Contacted vea email with a question about software thy responded promptly and to the point thank guys keep up the good work

Purchased my first laser from Yorahome, the product, support, forum, as well as the community of like minded people are all, SPOT ON! Yorahome has enabled, educated, and maintains a standard of continuous learning, making this customer, feel like nothing is impossible, and they do that by sharing, communicating and supporting their customers 24/7. Never any wait times so my time is never wasted waiting for an answer. I can’t say enough good about this little company from Ohio👍

Excellent customer service! The very next day I received a call from Nick at Yorahome and he was very helpful!

Wow. Fast, accurate and knowledgeable service. Thanks again

Great customer service before and even after the sale. Jeremy K made me feel like I was important. While I was deciding on a machine to purchase I had questions which he answered in a extremely timely and professional manner and that level of service continued even after the sale. I am extremely pleased with yorahome and will continue to be a loyal yorahome customer.

The issue I had were small but can mean a lot for the maintenance of the equipment, Jim and company went beyond my expectations in resolving the issues.