YoraHomeReviews of yorahome.com

YoraHome has been fantastic, with quick shipping, and very helpful US-based support. Great experience overall!

Yorahome has been super supportive and quick to respond and provide help. I keep coming back to give them my business from my laser to my cnc machine and accessories because they go above and beyond to provide support. Highly recommend these folks if you are looking to get into laser engraving or cnc.

Very fast response, and absolute no issues. Request was handled very fast, including shipping of part.

So I have had my silverback machine for a few months now. When it arrived everything fit together perfectly. It is a stout little machine. The axis are all silky smooth and the spindle has plenty of power for everyrhing I've tried to cut through so far. It is amazing and I love everything about it. I'm getting awesome feedback from every customer and return orders from most. About a month ago I started having some connection issues with the controller. I contacted Jim at customer service and he was able to help me pinpoint the problem part and get it sent out the next day. He even offered for me to send him the controller and he would fix it and test it and send it back. If you're considering a CNC router I can't say enough about the awesome product and outstanding customer service I have gotten with YoraHome.

Received wrong part I ordered. Emailed and had correct part in two days. Awesome response time. Ate the skittles they sent with my part. Very tasty.

Fantastic service by fantastic people. Highly recommended

I’ve had my 3018 pro or a couple years now and I am still very much a beginner. Recently I was trying to work with it and was working with a particular piece of Gcode sender software (UGS) and it wasn’t working right. I reached out to the Yorahome team and they got back to me right away with some suggestions to try. They were great to work with, and very quick to respond! Together we fixed the problem after only a couple emails back and forth. I Will definitely go back to them with any other questions I come up with.

Super helpful and resolved the situation almost immediately. Got replacement parts within 2 days.