We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 511 reviews with 5 stars · Clear filters
Dan P.
I did a rookie mistake and threw out my my drag chain rail for my new 6550 pro in the box and in the garbage. I contacted support and they shipped me a new one the same day to Canada... This is my 3rd machine from them and it is an awesome product... than you. Dan
kylie P.
I found YoraHome on Facebook, watched for a while, read comments, I was desperate to get into using a CNC router and a laser, they looked great, but you have to be confident that what you see is what you are gonna get. Eventually I placed my order, there was a hick up in what I was charged but this was all clarified when I asked. The response time from them on fb chat is amazing! I knew that my chosen kit (Mandrill with 40w laser) was on pre-order, so I waited... Impatiently 😃 While waiting I was still looking and reading, and saw the mini laser, and they hold that in stock, so I ordered it, it came a few days later.... And lets just say it's a good job the dogs move a lot, it's so easy to use... There are a lot of things in my house that now have a little laser'd tattoo, it is brilliant!!! Needless to say, this only made me more desperate for the Mandrill with laser that I had ordered!! It finally came, I set it all up and was carving in probably less than 2 hours!! The customer service I have received from YoraHome is unbelievable, they are an American company, I'm in the UK, I expected delays or next day responses, but nope!! So prompt, and helpful and reassuring, even when I thought I'd broke something... I hadn't, I had a call very late on a Friday from Mark, the UK contact, he was super helpful and talking through the issue I suddenly realized what I'd done, so much kudos to the whole support team, especially Mark! If I could suggest one improvement I would ask for Allen keys with handles because you have to tighten the bracket really tight when using the laser, and my small girly hands struggle a bit 😂 but that is literally all. The documentation is good, needs some improving but I can see that it is getting updated all the time, and if in doubt the fb user page is also amazing, I have learnt so much, and have ideas spinning in my head all the time 🙈 If you are thinking about it... Just do it!!
David
I had to call for repair parts for my machine. Had good responses from service and parts were shipped. Still waiting to get those but overall service was super.
Patrick B.
Am having issues with my controller on my 40x40 cnc engraver. Just assembled and z axis will not work. Came to the conclusion that the controller box is bad and they are sending me another one. So far I ha e received great customer service and am looking forward to getting my equipment up and running.
Sawyer
I broke my tension arm on my tlc rotary v2 attachment got a hold of customer service (Jeremy) and he did a great job with all my question!
Sergio
It's great to have support that replies back, in less than 24 hours, thanks again Yora Home support team. Sergio
Edward
I'm pleased with the customer service and very fast delivery on your merchandise. I purchased the Silverback in June and had it in just a few days. Ipurchased 6550 Pro and received it within a few days. I just purchased the expansion kit for the Silverback yesterday 08.22.22 and I should receive it tomorrow 08.24.22. I was worried about this brand due to not hearing about, but I am truly excited with my purchases. I'm waiting for my expansion kit to come in also for the 6550 PRO that I ordered as well. GREAT JOB EVERYONE!!! FACEBOOK has great people on it that can answer a majority of the questions. They (Jim) and a few members of the group have already helped me out.
Elbert T.
Was having a problem with moving my spindle to a start point. Mark was very prompt answering my email with suggestions on what to do it gave me the ability for a little while to utilize my machine. And he offered sugestions if that did not work. I have ordered a new circuit board and power supply to see if that will fix the problem.