YextReviews of yext.com

Advance Auto Parts Store #02660 @ 2221 S. Military Hwy, Chesapeake, VA treated me well and did an installation for the product I bought. Mike was professional and very helpful. Thank-you for not treating a single woman going into an auto shop like an idiot!!

This is hands down the worst experience I've ever had with a vendor. I do marketing for a hospital in Maryland. After we signed up with Yext, Google started flagging our doctors' Google business profiles, our search results were getting screwed up, and it became very difficult for us to create new profiles for the doctors we had just hired. We repeatedly asked Yext to look into it, but our requests never went anywhere because we kept getting a new account manager every month. Seriously, we had five account managers in six months because they all kept quitting the company. After months and months of ruined search results and total indifference from Yext, our 400th account manager FINALLY uncovered the answer. Turns out Yext had connected our doctors' Google business profiles to a completely different hospital in Minnesota with a similar name. No apologies, no offers to even partially refund the tens of thousands of dollars we had spent months wasting on their "services." Just a shrug and a "whoops, we'll fix it." My teammates and I can't wait for our contract to be up so we can finally cut this company loose and never look back.

this company is doing fraud stay away. I own a recruitment company and they are pretending to be me to get you to register with them pretending to offer fake jobs. If you get a whatsapp message offering jobs without them calling you ... be wary. This is fraudsters pretending to me a reputable recruitment company

didn’t even start working for them, the person ‘Cathy’ who gave me information on the role was extremely rude and completely unprofessional. I would never consider working for a company with them morals!

You can’t get a hold of anyone. Very expensive. Does not do what they say it will .

Avoid this company at all costs. After a week and a half of attempting to get a demo I received and email that asked me how much money my company made. I'm the IT guy, I do not have that info and why does yext need it other than to over charge us for their service? The next day I received another email attempting to pawn us off on one of their partner companies. Keep in mind I have not had any communication from them for over a week. I was not given a price or spoke to a rep to see if their service was even the right fit for our 150 locations. My experience with Yext has been one big red flag from the very beginning. I feel like I have dodged a bullet.

If you’re looking for a company that can genuinely boost your business exposure and help you grow, I highly recommend Yext. After using their system, my revenue increased by 45%, which was a significant and tangible improvement for my business. The platform itself is very powerful, offering a wide range of tools to manage, optimize, and enhance your online business listings, ensuring that your brand gets maximum visibility across multiple platforms. That said, there are some drawbacks. Their customer support can be slow, and at times inquiries go unanswered, which can be frustrating if you’re expecting immediate help. Additionally, the system is relatively expensive, so it’s not ideal for those without a clear plan or sufficient budget. However, for me, the investment was more than worth it spending a few thousand dollars to gain a 45% increase in revenue is a no brainer. One thing I highly recommend is to consult with their team before getting started. If you have a solid business plan and know how to leverage the tools properly, you can maximize results and avoid wasting time or money. While some people who earn a lot from the system may not leave reviews, I can personally attest that it works if used strategically. For anyone willing to invest thoughtfully, Yext provides a win win opportunity yes, it costs money, but the growth and exposure you gain far outweigh the expense. Overall, it’s a highly effective system for businesses looking to scale, increase sales, and improve their online presence

Horrible! They are reporting inaccurate business information. Our company name, phone number, and website address are not correct. We didn't ask them to report or manage our information, and they do not allow you to manage your own. It's IMPOSSIBLE to contact ANYONE at the company! Their system is built to take you around in circles.