Yesoul FitnessReviews of yesoulfitness.com

I asked a question about the discrepancy in a price, they increased the price overnight and emailed me back, expecting me to pay a new inflated price, which did not even answer the question, if they are this scammy and you have any problem don't expect them to fulfill warranty claim p.s be sure to note the generic scripted replies they copy‑and‑pasting because they dont realy care you should take your busness elsewhere

Purchased the Yesoul G1M Plus bike from Yesoul. Overall a great experience. Good communication around a change to delivery and kept me informed. Bike was easy to install (around an hour- took my time) and has exceeded our expectations. Solid build and very good quality. Overall a very good purchase/ delivery and product experience.

Brilliant purchase I love my Yesoul exercise bike Love the big screen too. I have recommended it to friends and family It’s changed my life & helped with my weight loss It does not take up much space either which I love.

I purchased a bundle about a week ago with the Rower and the Recumbent Bike. I received the packages in the mail very promptly and the installation with the provided video support is straight to the point and fast. I had one small hiccup during installation and reached out to their customer service chat who was extremely professional and courteous. That made me feel very secure as a customer and will definitely recommend this company and their products to other disabled veterans like myself. Thank you Yesoul for affordable, quality equipment to help jumpstart my recovery!

Ordered the top tier bike, free shipping included in purchase. Entered details, paid for item and contacted a day later to advise shipping would be an extra $200 due to location. We asked for cancellation of order as a result. A day later they tried to bargain shipping for $110. Not impressed, but maybe we dodged a bullet with the product. Many other companies give a quote on shipping when you enter your postcode instead of contacting you after purchase to ask for more $$.

The Yesoul GM1 plus bike is very nice! My wife loves it, especially the large screen and comfortable seat pad bought separately from Yesoul. We had an issue with the left foot pedal threads being stripped, contacted customer service, and a replacement pedal was quickly sent to me. Very satisfied with this product.

Die Kundenbetreuung war schnell und kompetent. Sie bot Lösungen für alle Probleme. Das bestellte Rudergerät ist hochwertig und schnell aufzubauen.

Once I received the product I am very happy. After the initial order it took a long time to find out I was required to pay the additional shipping fee (US$10) due to my Regional location. Once this issue had been sorted I was also informed there would be a short delay on my order due to waiting for stock but was given priority shipping and it arrive a few days later. It was initially difficult to get in contact with support through the chat as the replies kept going to my spam email. Once I had a decent email chain going the support has been good. The product (R1M plus rowing machine) arrive packed well, and was easy enough to assemble. The quality is excellent for the price, all screw holes and threads matched up well and everything works as it should. The screen is cool, easily mirrors from my iPhone or iPad, I have already given Kinomap free trial a go and it integrates well with the machine, and my son loves just watching YouTube while having a go rowing. All in all a great entry level machine to get into rowing at home, just make sure you keep checking your junk mail for communication from the support team!