YarboReviews of yarbo.com

Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

I call support center several times during the setup process and several times afterwards, they have been excellent to support me in my journey with Yarbo.

The Yarbo itself has some idiosyncrasies, but the team is great at helping customers get around those, and update the firmware and software to help deal with them.

If you want it done right, then choose Yarbo! Fantastic product, and love all the different modules. Thanks for saving my back from snow shoveling, and for a delightful experience!

Bottom line is I am simply blown away with the overall product and the company. Yarbo and organization have been insanely helpful supportive and responsive - very transparent and open with communication and service/ support - to be honest like no other company I have ever experienced. Initially backed the project through a crowdfunding platform and was skeptical but willing to take the chance. I am so GLAD I did- Yarbo has worked flawlessly for me all winter - nothing more amazing then to just press a button and it is out clearing my entire driveway (which holds 12 cars). I sat and watched it in awe. Times when I saw a huge plow ridge from the street plow - I thought there is NO WA it will do this and to my surprise it did .... Literally thought awe if it does everything else at least it helped... but when i saw it tackle very deep snow with ease I can't say how impressed I was. - It really is an amazing product. Packaging and shipping materials - extremely ell packaged strong durable boxes with precision foam inserts Build quality- far better than I expected - its high quality materials with very precise engineering itens fit perfectly with no slop or large tolerances during assembly. Run time-it takes about 57 mins to do my entire driveway- and returns back to its own charge pad with about 42% battery life left, - Impressive! Set up and control - setup was straight forward very well laid out and explained. The app is well thought out intuitive - simple and easy to use. Overall I could not be happier with my experience and product overall.

I was a kickstarter backer. I have had nothing but success with the Yarbo. Full disclosure: only able to use the S1 unit twice this winter due to lack of snowfall; however, the Yarbo has handled both masterfully. It throws snow and scrapes the driveway as well as any man-piloted snowblower unit. For the Yarbo company, they have been supportive and provides immediate responses (within 24 hours) to inquiries. For example, my original Yarbo unit had difficulties finding GPS. Yarbo kept in constant communication and even provided a new unit free of charge. The new unit works phenomenally. I recommend the unit to all friends and family. Some notes: the first time setup is a bit difficult and tedious taking multiple hours and involves tasks not suitable for everyone like hammering stakes and mounting an antenna on the roof. Also, there's connection issues if you do not have a proper wifi setup (I use a Mesh system to cover my entire lot). Overall, very happy with the purchase and feel supported by the company.

With an engineering degree and being involved in both the manufacturing and construction industries. We all know that everything works on paper. I went online looking for a machine that was modular allowing me to mow my lawn in the summer and snow blow in the winter. I stumbled across the kick starter promotion for YARBO so I decided what the heck. Although it's release was delayed by almost a year it seems to be well worth the wait. We haven't had much snow here in Southern New England. But I can say the S1 has performed quite nicely. Yes being a startup having a completely new product launch there are sure to be hurdles. I have been impressed on all levels of the responsiveness of the team at Yarbo. Their level of professionalism is unsurpassed. It's good to see and speaks volumes to their commitment to get it right. As with anything new product and as I stated earlier "everything works on paper". These past few months has taken the lab and moved it into the real world where everyone has their own setup so the testing gets that much bigger. Yarbo has continued to take these varying conditions and used them to make the product even better. So although not everyone has had a flawless startup Yarbo's commitment to get it correct and level of assistance has been great. I can't wait for the M1 to launch and yes as with the launch of the S1 there will be hurdles but I'm confident in the ability of Yarbo to overcome those as well. My only regret right now is we don't have more snow.

Pros: Yarbo is a great company. Their customer service is like nothing I’ve seen before. They’ll set up face-to-face meetings and even go out to your house in some cases to help you with issues. I’ve always felt supported. The product is high quality and works well in most cases (only tested the snowblower so far). The battery easily gets through my driveway on a single charge and the battery charges fairly quickly on the docking station. The fact it can use different attachments for different jobs is a huge advantage. GPS means no burying wires as borders to your work area. App looks nice and is fairly intuitive. You can adjust just about anything you want to for proper snowblowing (auger height, snow throw distance and direction, speed, etc.) Cons: The product is getting better all the time, but is in its infancy and so it does have some hurdles it needs to overcome. It’s not yet a set it and forget it device. At a bare minimum I still feel I at least need to monitor it from indoors. It has difficulty with wet snow. Some of the choices made in its construction needs revision (nothing major..certain types of screws used, maybe adding more weight to the body, things like that). While GPS is great, the antenna and docking station locations need a consistently strong signal (which means a clear shot to the sky, possibly putting the antenna on the roof) or it’s not going to work right. Also, part of the setup requires a device being indoors while connected via wire to the antenna outdoors which means having some way of traversing the wires from inside to outside. So you need to be fairly handy to set this up. Conclusion: Yarbo is an amazing device and despite some challenges it’s worth it. It’s only going to become a better product over time and the company seems very invested in its success and people being happy with the product. I’m very excited to try the lawn mowing attachment and other attachments to come.