The Yankee Candle CompanyReviews of yankeecandle.com

" Non vale il prezzo pagato, fa fumo nero e pericoloso e per giunta profuma poco e niente mai più pessima esperienza poi troppo cara non li vale proprio...

Ich hab ein Set gekauft mit grosser Kerze Black Coconut, Snow und verschiedenen kleinen Kerzen. LEIDER war das auch direkt der letzte Kauf denn die Kerzen verstörmen beim abbrennen kaum Duft. Die Kerze steht knapp 1 mtr. von meinem Sitzplatz entfernt. Früher hat man eine Yankee Candle Kerzen in der gesamten Wohnung riechen können .Kerzen von Woolworth und anderen Ambietern duften deutlich intensiver und sind erheblich preiswerter

Ich bin echt mega enttäuscht. Habe mir bei Rewe zwei Kerzen dieser Marke gekauft 19€ pro Kerze. Verdammt viel Geld. Die Kerzen duften beide kein bisschen. Nicht mal ein wenig… nie wieder.

The Yankee Candle website is just impossible. Multiple attempts with two different browsers on multiple dates over a very long period of time and have decided to never try again. Nothing happens when you click on many different places to click, such as the sign in area. Or you scroll down below a page and surprise - the page you want is kind of lurking down below. Garbage website. Attractive - just would be nice if it actually worked.

Placed another order (one of waayyy too many). One of the items was not included. I contacted Yankee & they finally answered but only to tell me that the item wasn’t available for replacement. Huh?? I’m on your site & it’s in my cart.. She explained that she was unable on her end to see an updated quantity…What in the world?? She then offered a 20% off discount on a $15.50 candle & calculated it twice quoting it was a $4 & change savings bringing it to $11 total. I said “No, that’s incorrect (twice) she then asked me what I came up with, I told her. She told me she’d calculated it twice but she’d grab a different calculator & try again?? No freaking way….. It gets better, She was sorry but she was unable to match the price that I paid because that sale ended as she put it ( last July 4). God help us all!

I bought a dangerous wax melter from yankee candle in Chehire oaks, I brought it to the attention of yankee candle because it is very dangerous and I wanted a refund. Yankee said the store did not belong to them and was a franchise, yet their brand name is on the recept.

One star because you cannot leave a review with clicking a star. They dont deserve one star. Terrible company, terrible customer service. Two broken large candles in a $77 order. Took pics of pieces in the shipping box, filed the form online the same day they arrived. Weeks later I got a "do you still need assistance email". After I said "yes". They asked me to provide the same info and pictures.

This is the norm when dealing with Yankee Candle online ordering.The site is glitchy drags and lags. This is the second time it didn't give me my rewards or give my 20% discount, which cost mean extra $17 this time! Reached out twice to customer service who said they see the discounts and assured me they would show up in final check out ...they did not. Emailed them again Informing them ...they never got back with me. Also could not get my $5 birthday discount. So disappointed, will have to stop using the online ordering but when I did before, I started using bath and body works candles their wicks quit burning leaving about 1/5 of candle unburnt. This is almost as bad as Arby's discontinuing potatoes cakes😭😭😭