Dorian and his crew were awesome. They were very hardworking and careful and went the extra mile to clean the floor before they installed our refrigerator (4th floor walk up)
Response from Yale ApplianceOct 12, 2026
Thank you for your review, Augustus! We're glad to hear Dorian and his crew set the right expectations during the delivery of your new refrigertator. Please reach out with any questions or concerns in the future and have a great day!
WA
Warren
I can't say enough great things about Yale Appliance
I can't say enough great things about being a customer of Yale Appliance. We've been Yale customers for about a quarter of a century. Yale is a business with a soul, everything about them, from sales, to service, to their on-line resources and webinars, to their fantastic field service department, is fabulous, and could not be better.
We recently took advantage of Yales Tax-Free Weekend Sale, which, had several value added perks, to saving sales tax, including a rebate on a credit card, and an additional purchase rebate. It turned out to be a real, legitimate sale, with meaningful savings.
There are many reasons why we purchase appliances from Yale, a major reason is Yale's in-house service department, and Yale's extended warranty. It is a pleasure to know that Yale stands behind the appliances that they sell.
I should add, Yale's delivery and installation team could not have been more flawless. They removed, and installed a new dishwasher, with skill, efficiency, and perfection. They were careful to line things up, level things, make certain that the margins were perfect, between the dishwasher and the adjoining cabinets, etc. While Yale's $299.00 delivery/installation/removal fee, I thought was steep, that, unfortunately, is the cost of doing business with Yale.
If only life was so easy, and other businesses and service organizations were as stellar as Yale Appliance
SA
Sam A.
Excellent Appliance store - great selection, sales and service!
Surprised to be the first to rate this excellent Appliance provider. Their sales people are incredibly knowledgeable and helpful, and they don't give you a hard sell or push you into products outside your price range. I am working on my second home remodel with them and was so pleasantly surprised this week when my sales person called me to warn me that prices on the items I'm planning to buy are going to go up in a couple months and that I should be sure to get my order in before they do. It would have been a terribly surprise if we'd waited and discovered our bill would be 10% more!
From past experience, I also know they have a great service team, which you don't get with the big box stores. If something goes wrong, they make it right.