EB
Great service !
Great service !
Response from Xtractor DepotMar 26, 2020
Thank you EB!

Xtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712
Xtractor Depot (xtractordepot.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
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Administration & Services · San Jose, California
Excellent
Showing 388 reviews with 5 stars · Clear filters
EB
Great service !
Response from Xtractor DepotMar 26, 2020
Thank you EB!
S. B.
Hello, I just wanted to reach and let you know about our experience with Xtractor Depot. Since we discovered this business,we have frequented it several times. Our experiences have been nothing short of excellent. I truly appreciate all that he does. From customer service to the warehouse employees...everyone has always been very kind. I do want to give special thanks and attention to Ernie at the Montebello location. He absolutely hands down is the reason that we have been successful in our endeavours. He has provided us with so much helpful knowledge and help. There have been times where we have not been able to travel to Montebello and he has made sure to help us out. He suggested to try Uber or Lyft, and it has been great. He actually watches out for the driver, when driver shows he makes it a seamless,stress free transaction. Even when Uber/Lyft driver arrives, they comment about how helpful that Ernie is. He makes sure to let me know that pick ups go smoothly and that my purchases are on the way to me.To me that is so helpful. BEYOND HELPFUL! I have been able to do this several times. I did have an issue one time on one of my orders.Another employee had made a mistake, Ernie actually corrected the problem, found the correct part and pricing and resolved the issue. He has made so many helpful suggestions regarding parts, regarding correct set up and usage. He has done trouble shooting...He is amazing. We honestly always hope that he is the one we deal with whenever we need anything from Xtraxctor Depot. Truly a fan... Thank you so much!
Response from Xtractor DepotMar 26, 2020
Hi S.B. Thank you very much for taking the time to leave us a thorough review and feedback on your recent services. I will definitely share your kind words with Ernie. We will do anything we can do better serve you, just let us know what you need :) Thanks again for your support!
Chris C.
Xtractor Depot is always the best when it comes to customer service. There no better place to get what we need!
Response from Xtractor DepotMar 26, 2020
Hi Chris! Thanks so much for your feedback and compliment! We truly appreciate your support! If there is anything we can do for you in the future, let us know! We are here for you! Thanks again Chris!
Joel
They had the product I needed at a reasonable cost and shipped very quickly.
Response from Xtractor DepotMar 26, 2020
Hi Joel! Glad we could help! Please let us know if we can further help you out with anything next time! Thanks again Joel!
Deborah K.
It was nice to gat a phone call to handle my order efficiently. Very pleased with the representative.
Response from Xtractor DepotMar 26, 2020
Hello Deborah! Thank you very much for your kind words and feedback. We are here to help and serve you! If we can help you out with anything in the future, please let us know. Thanks again Deborah!
Richard F.
Good service things get shipped pretty fast and never had any issues with bad products been a sold a product that wasn’t meant for what was said but still great service
Response from Xtractor DepotMar 26, 2020
Hi Richard! Thank you for leaving us feedback on your purchase! We greatly appreciate it! Let us know if you have any questions on the products and we can help you out! Thanks again Richard!
someone who got f#$ked by xtracor D.
Know how to source the best quality stainless
Response from Xtractor DepotMar 7, 2020
Hello sir, After looking into your order, there was not a solvent tank purchased on this order. We are more than happy to address this and resolve any concerns with any of our products. All of our items pressure tested and assembled are thoroughly checked. Please call us or email us immediately so we can address this with you. 888-733-2712 ext 701 [email protected] Thank you!
Fong H.
Warehouse very helpful
Response from Xtractor DepotMar 7, 2020
Thanks Fong! Let us know how we can help you out anytime!