XP HealthReviews of xphealth.co

Easy to order

The app is truly easy to use and there are a lot of options! The most impact I've had in this experience is their customer service team. I was given a survey after ordering, and gave them a 7/10. Within a few hours, there was a follow up from Tori asking if there was a way to make the review better and if I would share my experience. My biggest complaint was the time it would take for the entire process to complete (I have multi-focal lenses, and they needed to ship a sample frame for more measurements). Honestly, I was frustrated by that. But Tori and the entire team ensured I got that kit quickly and the communication from XP has been absolutely stellar. I'm also in a very rural location, and no one within 200+ miles accepts this vision insurance. They were happy to reimburse me a significant dollar amount toward my eye exam, and I also had that very quickly. This team takes customer care to heart, and it shows.

The ease and convenience of shopping, measuring, and ordering. The quality of my new eyewear is amazing, and the price can't be beat.

I love my glasses. The style is unique, and I get complimented on them often. The experience of trying to choose the correct size with the virtual preview was less than ideal though, as I found that the 3D render makes the glasses appear larger on your head than the ones that actually arrive. I ended up returning my set and going with an enlarged size to fit properly. I had this same experience with my children. Fortunately, the support team are super responsive and will assist you with getting you what you need as quickly as they can.

There was basically no discount from this site. I could have paid full price for a box and only spend $6 more and then I wouldn't have had to deal with the hassle of ordering the contact from this site. Totally disappointed.

It’s been good. Easy, quick, and simple.

Quick and easy steps to order new contacts.

I have had XP Health for my vision benefits for a while now and honestly, it has been great. The app is super easy to use. No confusing menus or weird steps, just simple browsing and ordering. Their selection is honestly impressive. I found the exact contacts I needed with my astigmatism, which is not always easy with vision platforms, and I also grabbed a pair of high-end sunglasses through them that I really love. Being able to share the benefit with up to three family members has been a nice perk too. Customer service has been solid as well. Whenever I have had a question, a real human actually helped me in a prompt, professional manner. All in all, XP Health makes vision benefits easy and effortless, which is not something I say about most benefits platforms. If your employer offers it, definitely take advantage.