XP Health Reviews | Read Customer Reviews of xphealth.co

XP HealthReviews of xphealth.co

4.6352 reviews
Internet & Software
969 Industrial Rd, Suite A, San Carlos, California

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XP Health

About XP Health

XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.

XP Health (xphealth.co) has 352 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: xphealth.co
Website: xphealth.co
Category: Internet & Software
Location: San Carlos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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XP Health reviews

352 approved reviews, newest moderated first

Ashley H.
Aug 20, 2026
Unbeatable Prices
I love the options available and the unbeatable prices. Although my order was shipped missing the clip-on sunshades, CS was quick to resolve the issue. Communication has been great.
Response from XP HealthAug 20, 2026
We're so glad to hear you appreciate the variety of options and our pricing! We're also happy that our customer service team was able to quickly resolve the issue with your missing sunshades. Your positive feedback on our communication means a lot to us!
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Jason H.
Aug 20, 2026
I had an overall positive experience…
I had an overall positive experience ordering from XP health. When things didn't go quite right with the processing of a cancellation of an order after I received the tryon kit and realized it wouldn't fit properly, they reached out to me and made sure to correct the issue and ensure my insurance balance was credited correctly. I've ordered several pairs of glasses now for my family with XP and overall it's been a painless, positive experience.
Response from XP HealthAug 20, 2026
We are so pleased to hear about your positive experience with us, especially regarding the resolution of your cancellation. It's wonderful to know that ordering multiple pairs of glasses for your family has been a smooth and positive process. We truly appreciate your kind words and your continued trust in our services.
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Amy S.
Aug 20, 2026
Best way to get glasses!
The selecting and ordering process for my glasses was quick and seamless. I appreciate the virtual try-on feature. Customer service has been very responsive. Highly recommend!
Response from XP HealthAug 20, 2026
We're thrilled to hear that your experience selecting and ordering glasses was quick and seamless, and that you appreciated the virtual try-on feature! It's wonderful to know our customer service was very responsive. Thank you for your high recommendation!
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Ryan K.
Aug 20, 2026
The customer service was great
The customer service was great, helped get me exactly what I needed!
Response from XP HealthAug 20, 2026
We're so glad our team could provide the assistance you needed! We appreciate your kind words.
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Ellen M.
Aug 20, 2026
It's been so easy to work with the XP…
It's been so easy to work with the XP Health team. Every question was answered timely and in a way that made sense to me. I appreciated how easy it was to use my benefits and feel like every interaction was bespoke to me and my needs. And I LOVE my glasses! They really fit my style and face and I get so many compliments. Not having to pay an arm and a leg for something that feels "expensive" really made me feel like I was getting a great deal. And the glasses came so quickly after I submitted my order so I was wearing my new prescription in days!
Response from XP HealthAug 20, 2026
We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team was able to answer all your questions clearly and that you found using your benefits easy and personalized. We're especially delighted that you love your new glasses and that they fit your style perfectly. We appreciate you highlighting the value and quick delivery; we strive to provide both. Thank you for your kind words!
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Cristine
Aug 20, 2026
XP health is so easy to work with and…
XP health is so easy to work with and my orders come so fast! Support is also very responsive.
Response from XP HealthAug 20, 2026
We are so glad to hear that you find working with us easy and that your orders arrive quickly! We also appreciate your kind words about our responsive support team.
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JOE P.
Aug 20, 2026
Easy to navigate website
Easy to navigate website, fast service. Prices were great.
Response from XP HealthAug 20, 2026
We're so glad you found our website easy to use and appreciated our fast service and prices. Thank you for your positive feedback!
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Kat
Aug 20, 2026
Quick and easy
Quick and easy
Response from XP HealthAug 20, 2026
It's great to hear you found our service quick and easy :-). Thank you!
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