omshankar M.
Excellent so far for me
Excellent so far for me

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Microsoft, Adobe, Mercedes, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact, boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:1) Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts2) Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries3) Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Xoxoday (xoxoday.com) has 322 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
322 approved reviews, newest moderated first
omshankar M.
Excellent so far for me
mj
Nihal really helped me by acknowledging and resolving the issue quickly really the team is very helpful. Team is very supportive and professional. Thank you Meraj
AKSHAY B.
“Thank you to the XOXO Day team for resolving my query so quickly and professionally. I really appreciate the prompt response, clear communication, and supportive attitude throughout the process. The team was polite, understanding, and genuinely helpful, which made the entire experience smooth and stress-free. Excellent customer support and a great experience overall!”
Deena Y.
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respond, helpful, and genuinely supportive whenever we needed assistance. Orders were processed without any hassle, and the overall solution feels reliable and easy to use. Definitely a great experience overall!
Anirban R.
My problem of not being able to redeem the Gift card code and pin was resolved in quick time. Thanks to your support team.
Nair S.
instant service provided by xoxo
Jodi S.
I experienced the worst customer service from this company. A long story short, I needed one piece of information from them. It took TWO weeks of exchanging meaningless emails to finally receive said information. Most of the reps who responded to me did not bother to research or even read the entire email thread. I was even told at one point that they could not help me. However, one rep finally gave me the info I needed. But there is absolutely NO way this should have taken almost two weeks. Edit- this situation was finally resolved. I had earned a gift card from MoneyWalk. This gift card was emailed to me from xoxoday. In order to redeem the gift card I needed to input the “challenge coin or token”. Very simply stated, I did not have that one small piece of information. I emailed MoneyWalk, who passed me off to xoxoday, because they were wh sent me the gift card. All I asked for was to know what information to input when trying to redeem the gift card. No where in my email did it say ANYTHING about a challenge coin or token. After many useless emails from Xoxoday, one representative finally told me to enter my PIN where I was being asked for the token. And it worked. My credit moment is in the fact that about every three days I would receive an email from Xoxoday asking if my issue had been resolved. I was asked numerous times to explain the issue. And quite frankly, all of the information your reps needed was already in the email thread multiple times. I am not willing to email customer service again. This situation has been resolved. And I am resolved to do my best to NOT use xoxoday ever again.
Response from XoxodayApr 27, 2026
Hi Jodi, We are truly sorry. Thank you for updating your review and for your patience throughout this process. We are genuinely relieved to know that your issue has finally been resolved, though we completely understand why the journey to get there left you frustrated. Your feedback has been shared with our customer support leadership team as a direct example of where our processes need to improve. Follow-up emails that ask if an issue is resolved, without actually resolving it, are not helpful, and we hear that clearly. We understand if your trust in Xoxoday has been affected, and we respect your feelings entirely. We only hope that over time, we get the opportunity to show you a very different experience. Thank you for taking the time to document this so thoroughly. It genuinely helps us do better.
Neon H.
Got a card asking to give a review for a Dr Scholl product. Received a link to a gift card but it required me to give my bank account details and pay £1.74 to receive the voucher. Clearly a scam.
Response from XoxodayMay 4, 2026
Hi Neon, I sincerely apologize that you encountered this issue. This is absolutely not how Xoxoday operates. We never ask customers to pay money upfront to receive a giftcard voucher, and we have strict safeguards in place to prevent fraudulent review campaigns. We'd like to help investigate this directly. Please help us with the more details like your official email id and the screenshot and send us an email to [email protected] with the with any details you can share about where you received the link. We want to report this to the right channels and see this at a deeper level.