ComcastReviews of xfinitymobile.com

Xfinity mobile service suck to hell and te reps just try to sell BS to anyone who will listen...they took 1 day to charge my card ..but 6 weeks to get a refund...stupid dumb asses

Horrible cell service. Not all my apps transferred and no one would help. Steer clear of this company if you can!!

This is the worst service I have ever had! DO NOT sign up with their service! The signal and connection is like old school tracphone. Actually probably worse.

This is the Worst company ever !! Horrible Customer service always someone over seas...you hold for hours, transferred several times ... then the call drop after all of that...I had multiple billing issues the never seemed to fix the issues...They kept being me for service I didn't owe...omg run !! Dealing with them is a nightmare...

Xfinity is Absolute crooks. Xfinity mobile is charging me for a phone I never signed up for. Thieves, liars and crooks. Don't ever do business with this company.

I cancelled my additonal phone in January 2019 and they are still billing me for it. Comcast owes me over 450 dollars in credits to my mobile account and I can’t get a hold of any one to verify they are processing the credit. I have spent over 6 hours on the phone mostly holding and another hour on chat only to be disconnected after 45 minutes holding. Between my phone issue and internet becoming unstable constantly interrupting my teams calls in Microsoft, I am leaving Comcast after being a good paying customer spending over 500 a month on their services . They don’t value their customers.

Switched from 10yrs with Verizon to Xfinity mobile on the promise that I would get a new Pixel 6a for free and unlimited talk, text and data for $15 per month! If it sounds to good to be true, it is! Really, I am now locked into a 2yr contract $19 a month for the "Free phone" because they said I didn't activate it In time. Of course they didn't tell me that or start charging me the $19 a month for the phone until after the cut off date to return the phone. And the $19 a month for unlimited talk, text and data was just for 3 months which I guess was in the fine print. Now I have a $65 per month phone bill for the next 2 years. I was going to just pay the phone off and go back to Verizon until I read in these comments from people with similar experiences that did just that only to find their paid off phone is locked until they pay $2-300 more for the phone! Just like these other comment, I have spent countless hours on the phone every month since this past August when I switched regarding my bill. Every month I'm switched from department to department with people who don't speak or understand English. I seriously just want to pull my hair out with these people. I curse the day I ever switched to Xfinity mobile and experience anxiety every month I have to deal with this 2 year contract of a nightmare! It truly is a Bait, Switch, Lock, Scam program! Save yourself and don't take the bait for the Free Phone promotional offer because it's anything but that and like the rest of us you will find yourself paying more each month to Xfinity mobile than the company you are switching from! DON'T DO IT!

Awful! Liars! Fraudulent information about pricing. Get a phone for free by adding a 5th line and pay $20 for each line =$100 total for unlimited service...blatant lie. When I question why my unlimited is $30 a line instead of the $20 I was promised they said it must have been a miscommunication. Incorrect it was fraud. The reason I agreed to 5th line was to save $. It's a scam. Throw your coworker under a bus for her "miscommunication" I am quite sure it was what she was advised to tell me so I could get scammed into a new phone and stuck with you for 2 more years. Thanks for nothing. I have been with Comcast / Xfinity for 15yrs. This is how I get treated.