XenonProXenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
XenonPro (xenonpro.com) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michael
Of course, I didn't read the instructions and fouled up the install and the lights would not come on. The CS Rep Kevin walked me through fixing my installation (backwards wires) and I was up and running in 15 minutes.
Orlando A.
Fast response, Amazing customer service, and attention to detail. Thanks, Kevin, for the amazing customer service!
Carol B.
I ordered the Xenon Pro LED headlight kit with decoder for my 19 BMW K1600 Grand America. They arrived in a timely manor on March 18, 2025. Installation was fairly easy but the led bulbs would not work with the decoder no matter which combination they were plugged in. Left numerous emails with no response after trying to reach them by phone and chat with no results. I even reached out through PayPal and still no response. Very frustrating to spend $180 on these lights and feel like they just walk away after the sale with no customer service whatsoever. Very disappointed with what I thought was a top notch company. Love and learn and read all the reviews first next time. Would not purchase from them again. It’s March 31st and still no response. UPDATE 04/01/25 I received a call from Mike with Xenon today and he was very helpful in resolving my issue with the anti flicker module. He informed me that I don’t need it on my BMW motorcycle. Yay!!! Completely apologized for not getting back sooner as well as refunded the cost of the modules with a little something extra. Just verifying the setup with the LED bulbs would work properly was all I needed but he went above and beyond to make sure he met all of my needs in this matter. Would definitely buy from Xenon Pro again.
Dale
Light kit we purchased worked awesome, 1 year later one headlamp quit working. Went to online chat and immediately got a response and a new set was shipped on warranty!
Toni T.
I had a issue with the air compressor that came with the jump pack and they are replacing my entire kit without me returning anything
Darren O.
Kevin really took his time, was patient and thorough with questions about my vehicles current headlight setup. I had contacted a different company and they had a quick answer that would have led me down the wrong path with I bet inferior products. Thanks again Kevin can’t wait to get my products from Xenonpro!
Response from XenonProJan 27, 2025
Hi Darren, Thank you for your review, we are so glad to hear that our team was able to assist you. We hope you enjoy your product and look forward to serving you again soon!
HJ
Great seller with excellent customer service. I had an issue on my end and they corrected it swiftly. Highly recommended!
Response from XenonProDec 11, 2024
Hi HJ! Thank you for your review. We are happy to hear our team was able to assist you! We hope to serve you again soon and wish you very happy holidays!
Happy U.
I bought some LED headlights in 2020 and one of them failed. I reached out to customer service. They verified I was me, confirmed my shipping information and sent me some new lights. No fuss at all!!
Response from XenonProDec 11, 2024
Hello! Thank you for your review and kind words. We hope to serve you again soon and wish you very happy holidays!
