XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro reviews

Showing 86 reviews with 4 stars · Clear filters

Jeff H.
Nov 1, 2021
Great, but did not receive receipt
The lights are great. The purchase simple. However did not receive email receipt, or with the item received which I should need for warranty.
Response from XenonProNov 1, 2021
Hi Jeff, Thank you so much for your review. Your order confirmation email and receipt may have ended up in your spam folder. If you cannot find your receipt please get in touch with us and we'll be share to resend it to you. We hope you enjoy your lights and look forward to serving you again soon!
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Bryan P.
Oct 27, 2021
Great
Nice stuff and great service
Response from XenonProOct 28, 2021
Hi Bryan, Thank you so much for your review. We hope you enjoy your order and look forward to serving you again soon!
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Joseph
Oct 1, 2021
Great Product, Unnecessary Extras
I enjoyed my experience while shopping from XenonPro and have enjoyed my new headlights even more. My only comment with the product is this: Included with the bulbs are a couple different devices that "need" to be installed with the bulb to avoid a couple different things that would inhibit the lights form working correctly. After going to install, I quickly realized that there isn't enough room within the headlight housing to store all of these devices. I ended up taking them off and haven't had an issue with the lights' functionality yet. Still a great product, just a lot of extra, unnecessary items that come with it.
Response from XenonProOct 1, 2021
Hi Joseph, Thank you so much for your review. In the case of smaller headlights, the accessories can be secured on the outside to avoid over-packing the inside of the headlight. Feel free to get in touch with our team if you need help doing so. We hope you enjoy your lights and look forward to serving you again soon!
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Todd
Sep 22, 2021
Customer service so far was excellent
Customer service so far was excellent, unfortunately the one set would not fit, and the other had a glass sleeve that cracked. I removed all lights and returned them with no questions asked.
Response from XenonProSep 22, 2021
Hi Todd, Thank you so much for your review. The glass sleeves must be removed prior to installation, they are only there to protect the diodes during shipping. We are glad to hear we were able to help you promptly. We hope to get the opportunity to serve you again in the future.
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Benjamin M.
Sep 10, 2021
Hids were a little dimmer than expected…
Hids were a little dimmer than expected but overall very plug and play. Good system
Response from XenonProSep 10, 2021
Hi Benjamin, Thank you so much for your review. Can you please get in touch with our support team so we can review your order? It's possible that you may have received a defective product or selected a darker color that may not yield the bright light output. We look forward to hearing from you!
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David
Aug 25, 2021
We finally can see it better at night
I got the items, it was great for sure. However, only things I did not like is the instruction, because there was none out there. There are extra wires should be removed before ship to me, but it didn't and also I had hard time to install the bulbs in because there was extra gap ring on there that should be remove that cause issue the bulbs can not go in as what it should be. Other than that, the product was great and finally we can see it at night and yes I would recommend it to anyone for sure.
Response from XenonProAug 25, 2021
Hi David, Thank you so much for your review. All our installation guides can be found directly on our website! If you have any questions, feel free to get in touch with our team via email, phone or live chat. We hope you enjoy your lights and look forward to serving you again soon!
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Ted H.
Aug 6, 2021
Have not installed yet
Have not installed yet Product looks good
Response from XenonProAug 18, 2021
Hi Ted! Thank you so much for your review! We hope you enjoy your lights and look forward to serving you again soon!
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Mike P.
Aug 2, 2021
Great Service
I ordered these bulbs and they came really quick.
Response from XenonProAug 18, 2021
Hi Mike! Thank you so much for your review! We are so happy you received your order quickly. We hope you enjoy your lights and look forward to serving you again soon!
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