XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro reviews

Showing 86 reviews with 4 stars · Clear filters

Frits H.
Jan 3, 2024
The anti flicker was wired wrong
The anti flicker was wired wrong. I had to switch the pins so positive and negative plugged in correct. When installing it didn't work and took me a bit to figure it out. Once corrected lights work fine. So that tells me it wasn't tested before sent out from manufacturer.
Response from XenonProJan 9, 2024
Hi Frits, Thank you for your review and sorry to hear that the polarity was reversed on your warning canceller module. We are happy to hear that you were able to figure it out. Please don't hesitate to contact our team should you need anything else!
Report
Ean L.
Jan 6, 2023
Will make it right!
Had some minor issues in the begin but was helped by Mike and really tried to make it right. Very nice and helpful with the difficult situation.
Response from XenonProJan 6, 2023
Hi Ean, Thank you for your review and sorry to hear that you did not receive the excellent service you were expecting and that we strive to deliver. One of our Senior Managers will contact you to resolve the situation to your satisfaction. We look forward to speaking with you!
Report
Paul
Oct 12, 2022
Thanks so far so good
Thanks so far so good
Response from XenonProOct 13, 2022
Hi Paul, Thank you for your review. We hope you continue enjoying your lights and we look forward to serving you again soon!
Report
James F.
Sep 28, 2022
Yeah everything went good and shipping…
Yeah everything went good and shipping order placing and all that not real impressed with the brightness of the bulbs I don't think they're that much brighter than my stock halogen bulbs.
Response from XenonProSep 28, 2022
Hi James, Thank you for your review and feedback. Feel free to get in touch with us by email so one of our experts can look into the brightness for you. You may need to make some minor adjustments. We look forward to hearing from you.
Report
JT T.
Sep 9, 2022
Lights are fine I just don't like how I…
Lights are fine I just don't like how I can't look up my high beams for my car.
Response from XenonProSep 12, 2022
Hi JT, Thanks for your review. We are not sure what you mean by being unable to "look up" your high beams. Please reach out to us via our live chat or by email and we'll be sure to answer any and all questions or concerns you may have. We look forward to speaking with you and helping you resolve the situation!
Report
Carl K.
Sep 7, 2022
6000k 55W HID Kit
I ordered 6000k 55W HID kit and the bulbs seem pretty good, but I had to do a lot of adjusting to my headlamps in order to get the bulbs to shine the light far enough ahead which I did not have to do with my last HID kit.
Response from XenonProSep 9, 2022
Hi Carl, Thank you for your review and honest feedback. From time to time and with certain vehicles, adjusting the bulb to better mimic the original light positioning will make a big difference in output (although it is not *required*). We are happy to hear that you were able to get it done and we apologize for any inconvenience this may have caused you. We hope you continue to enjoy your lights and look forward to serving you again soon!
Report
Ludwig P.
Sep 7, 2022
The shipping was good but the lights…
The shipping was good but the lights don’t do the job, it was less brither then the halogène.
Response from XenonProSep 9, 2022
Hi Ludwig, Thank you for your review. We suspect you may have either the wrong product for your specific headlight or potentially received a defective item. The lights should definitely be way brighter than your old halogens! Please get in touch with us and we'll have that fixed for you right away. We look forward to speaking with you!
Report
Austin M.
Jul 18, 2022
Color seems a bit off, but overall fine
The kelvin ratings seem to be a touch off making both the 6k and the 5k significantly more blue than i wanted and the lights don't seem to project as far as I'd hoped, but the projection issue could just as easily be a specific housing issue. Overall, no complaints about the company.
Response from XenonProJul 19, 2022
Hi Austin, Thank you for your review. Indeed, the projection may be related to the housing or in some instances, the bulb positioning. Feel free to reach out to our team if you would like us to have a look at your setup. In the meantime, we hope you continue to enjoy your lights and look forward to serving you again soon!
Report