XenonProXenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
XenonPro (xenonpro.com) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jeff K.
I paid $10 extra for 2 day delivery and got them a week later. Can I get a refund for the fast shipping?
Response from XenonProFeb 3, 2022
Hi Jeff, Thank you for your review. Please accept our sincere apologies for the delay. Please get in touch with us by email or live chat and we will refund you the express shipping fee in full right away. We look forward to serving you.
Brock T.
I was told that for my truck I would need the cancellers and I didn’t so I paid extra and want to return them for a refund
Response from XenonProJan 6, 2022
Hi Brock, Thank you for your review. Please get in touch with us by email or live chat and we'll have the cancellers refunded in full for you right away. We look forward to speaking with you!
CHersch ..
Very disappointed in the overall buying experience. First thing the website says next day 2-3 day shipping, was closer to 8-9 days. It took 2-3 days for it to even be shipped. Second, when they work they’re great. Good coverage, good distance, good cutoff, nice color…..but….even with the anti flicker can-bus I paid extra for they do not work properly. I wouldn’t even call it a flicker. They will completely cut off and on about 3-4 times then work for a little then do it again. For paying $120+ for one set of light bulbs I would expect them to work. If I wanted bulbs that flickered I’d order a $35 set off Amazon
Response from XenonProDec 10, 2021
Hi Hersch, Thank you for your feedback. It sounds like you may have an installation issue or potentially a defective set of bulbs. Please get in touch with us by email and we will help you troubleshoot the problem or get you a new set of bulbs. We apologize for any inconvenience and look forward to hearing from you.
Zach B.
The fog lights won’t come on. The headlights work great but the fog lights don’t work. I tried to remove them from the socket and it just came apart in my hand. I will never get products from here again and will recommend everyone go elsewhere. They’re too expensive for this to be happening.
Response from XenonProDec 3, 2021
Hi Zach, Thank you for your review and sorry to hear about the fogs. It sounds like you may have received a defective or damaged set. Please get in touch with us and we'll be sure to replace it for you free of charge. We look forward to hearing from you and wish you very happy holidays!
Jason E.
Didn't fit. Returned for refund via FedEx.
Response from XenonProDec 1, 2021
Hi Jason, Thank you for your review and sorry to hear that your order didn't fit. We'll process your refund as soon as we receive your return back.
Daniel L.
I had some legitimate concerns about the products when I received them. I chatted with a rep on the website. I sent photos as well. However, I felt that the rep did not care about my concerns, and “blew off” my question by stating that what I was experiencing was normal. If my situation was normal then I will not be purchasing any more items or recommending the products.
Response from XenonProNov 18, 2021
Hi Daniel, Thank you for your review and sorry to hear that you did not get the service you were expecting. Please send us an email and we'll have a manager take a look at your concerns. Your satisfaction with our product and service is of utmost importance us. We look forward to hearing from you.
Regina
These said plug and play, same as factory. So I was will to pay the extra bucks. It should have said glue and play. Outrageous prices.
Response from XenonProNov 12, 2021
Hi Regina, Thank you for your review. If you have any issues with your order please get in touch with us otherwise we hope you enjoy your new lights!
Aurelio
Received package … no instructions of anykind ??!!! While tryingvtoninstall the glass part on one of the 2 led lights cracked ( so yes it was my fault ) but again, no instructions for install. Was unhappy with situation so it took my losses. Also, the fan section of the light was preventing me from reinstalling the dust cover after install but absolutely no space for the anti-flicker to fit in there. I took my losses and ordered led’s that are much more solid (aircraft aluminium) and have no fan and no anti-flicker ( all is done in one simple led lamp . Thanks but will not buy your led’s for furure vehicles !
Response from XenonProAug 18, 2021
Hi Aurelio, Thank you for your review. All our installation guides can be found directly on our website. The clear glass lenses must be removed prior to installation. The issue with fanless LEDs is that they will burn out after a few months due to the heat. Feel free to get in touch with us regarding your order so we can help you with the installation. We hope to hear from you!
